Employee acceptance of wearable technology in the workplace
Wearable technology has many industrial applications. Optimal use adherence and outcomes largely depend on employee acceptance of the technology. This study determined factors that predict employee acceptance of wearables. An online survey of 1273 employed adults asked about demographics, job and or...
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| Veröffentlicht in: | Applied ergonomics 2019-07, Vol.78, p.148-156 |
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| container_title | Applied ergonomics |
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| creator | Jacobs, Jesse V. Hettinger, Lawrence J. Huang, Yueng-Hsiang Jeffries, Susan Lesch, Mary F. Simmons, Lucinda A. Verma, Santosh K. Willetts, Joanna L. |
| description | Wearable technology has many industrial applications. Optimal use adherence and outcomes largely depend on employee acceptance of the technology. This study determined factors that predict employee acceptance of wearables. An online survey of 1273 employed adults asked about demographics, job and organizational characteristics, experience with and beliefs about wearables, and willingness to use wearables. Use cases focused on workplace safety elicited the highest acceptance. An employee's performance expectancy and their organizational safety climate were common predictors of acceptance across use cases. Positive past experiences coincided with involving employees in choosing the device and adequately informing them about data use. Organizations intending to implement wearable technology should (a) focus its use on improving workplace safety, (b) advance a positive safety climate, (c) ensure sufficient evidence to support employees' beliefs that the wearable will meet its objective, and (d) involve and inform employees in the process of selecting and implementing wearable technology.
•Survey study of factors that predict employee acceptance of wearables at work.•Acceptance related to the use case, environment, and employee characteristics.•Involving and informing employees relates to a positive experience.•Incentives may benefit acceptance.•Well-accepted use cases minimize incentives needed. |
| doi_str_mv | 10.1016/j.apergo.2019.03.003 |
| format | Article |
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•Survey study of factors that predict employee acceptance of wearables at work.•Acceptance related to the use case, environment, and employee characteristics.•Involving and informing employees relates to a positive experience.•Incentives may benefit acceptance.•Well-accepted use cases minimize incentives needed.</description><identifier>ISSN: 0003-6870</identifier><identifier>EISSN: 1872-9126</identifier><identifier>DOI: 10.1016/j.apergo.2019.03.003</identifier><identifier>PMID: 31046946</identifier><language>eng</language><publisher>England: Elsevier Ltd</publisher><subject>Adult ; Aged ; Attitude ; Decision Making ; Environmental Monitoring - instrumentation ; Female ; Humans ; Industrial workplace ergonomics ; Male ; Middle Aged ; Occupational Health ; Organizational Culture ; Physical Exertion ; Safety climate ; Surveys and Questionnaires ; Technology acceptance ; Wearable Electronic Devices ; Wearable technology ; Work measurement ; Work Performance ; Workplace ; Young Adult</subject><ispartof>Applied ergonomics, 2019-07, Vol.78, p.148-156</ispartof><rights>2019 The Authors</rights><rights>Copyright © 2019 The Authors. Published by Elsevier Ltd.. All rights reserved.</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c451t-cc182195abafea9859a8870a45b6d4d6dc81f3bf9944f0c70ed60aae65e2acc33</citedby><cites>FETCH-LOGICAL-c451t-cc182195abafea9859a8870a45b6d4d6dc81f3bf9944f0c70ed60aae65e2acc33</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://www.sciencedirect.com/science/article/pii/S0003687018306094$$EHTML$$P50$$Gelsevier$$Hfree_for_read</linktohtml><link.rule.ids>314,776,780,3537,27901,27902,65306</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/31046946$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Jacobs, Jesse V.</creatorcontrib><creatorcontrib>Hettinger, Lawrence J.</creatorcontrib><creatorcontrib>Huang, Yueng-Hsiang</creatorcontrib><creatorcontrib>Jeffries, Susan</creatorcontrib><creatorcontrib>Lesch, Mary F.</creatorcontrib><creatorcontrib>Simmons, Lucinda A.</creatorcontrib><creatorcontrib>Verma, Santosh K.</creatorcontrib><creatorcontrib>Willetts, Joanna L.</creatorcontrib><title>Employee acceptance of wearable technology in the workplace</title><title>Applied ergonomics</title><addtitle>Appl Ergon</addtitle><description>Wearable technology has many industrial applications. Optimal use adherence and outcomes largely depend on employee acceptance of the technology. This study determined factors that predict employee acceptance of wearables. An online survey of 1273 employed adults asked about demographics, job and organizational characteristics, experience with and beliefs about wearables, and willingness to use wearables. Use cases focused on workplace safety elicited the highest acceptance. An employee's performance expectancy and their organizational safety climate were common predictors of acceptance across use cases. Positive past experiences coincided with involving employees in choosing the device and adequately informing them about data use. Organizations intending to implement wearable technology should (a) focus its use on improving workplace safety, (b) advance a positive safety climate, (c) ensure sufficient evidence to support employees' beliefs that the wearable will meet its objective, and (d) involve and inform employees in the process of selecting and implementing wearable technology.
•Survey study of factors that predict employee acceptance of wearables at work.•Acceptance related to the use case, environment, and employee characteristics.•Involving and informing employees relates to a positive experience.•Incentives may benefit acceptance.•Well-accepted use cases minimize incentives needed.</description><subject>Adult</subject><subject>Aged</subject><subject>Attitude</subject><subject>Decision Making</subject><subject>Environmental Monitoring - instrumentation</subject><subject>Female</subject><subject>Humans</subject><subject>Industrial workplace ergonomics</subject><subject>Male</subject><subject>Middle Aged</subject><subject>Occupational Health</subject><subject>Organizational Culture</subject><subject>Physical Exertion</subject><subject>Safety climate</subject><subject>Surveys and Questionnaires</subject><subject>Technology acceptance</subject><subject>Wearable Electronic Devices</subject><subject>Wearable technology</subject><subject>Work measurement</subject><subject>Work Performance</subject><subject>Workplace</subject><subject>Young Adult</subject><issn>0003-6870</issn><issn>1872-9126</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2019</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><recordid>eNp9kE1Lw0AQhhdRbK3-A5EcvSTud7MIgpT6AQUvel42m0mbmnTjbmrpv3dLqkdPwwzvO_POg9A1wRnBRN6tM9OBX7qMYqIyzDKM2Qkak3xKU0WoPEVjHEepzKd4hC5CWMc250ScoxEjmEvF5Rjdz9uucXuAxFgLXW82FhJXJTsw3hQNJD3Y1cY1brlP6k3SryDZOf_ZNcbCJTqrTBPg6lgn6ONp_j57SRdvz6-zx0VquSB9ai3JKVHCFKYCo3KhTB4zGS4KWfJSljYnFSsqpTivsJ1iKCU2BqQAGkMxNkG3w97Ou68thF63dbDQNGYDbhs0pVRRJkSOo5QPUutdCB4q3fm6NX6vCdYHbHqtB2z6gE1jpiOjaLs5XtgWLZR_pl9OUfAwCCD--V2D18HWEFmVtQfb69LV_1_4AYfMgF4</recordid><startdate>20190701</startdate><enddate>20190701</enddate><creator>Jacobs, Jesse V.</creator><creator>Hettinger, Lawrence J.</creator><creator>Huang, Yueng-Hsiang</creator><creator>Jeffries, Susan</creator><creator>Lesch, Mary F.</creator><creator>Simmons, Lucinda A.</creator><creator>Verma, Santosh K.</creator><creator>Willetts, Joanna L.</creator><general>Elsevier Ltd</general><scope>6I.</scope><scope>AAFTH</scope><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7X8</scope></search><sort><creationdate>20190701</creationdate><title>Employee acceptance of wearable technology in the workplace</title><author>Jacobs, Jesse V. ; Hettinger, Lawrence J. ; Huang, Yueng-Hsiang ; Jeffries, Susan ; Lesch, Mary F. ; Simmons, Lucinda A. ; Verma, Santosh K. ; Willetts, Joanna L.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c451t-cc182195abafea9859a8870a45b6d4d6dc81f3bf9944f0c70ed60aae65e2acc33</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2019</creationdate><topic>Adult</topic><topic>Aged</topic><topic>Attitude</topic><topic>Decision Making</topic><topic>Environmental Monitoring - instrumentation</topic><topic>Female</topic><topic>Humans</topic><topic>Industrial workplace ergonomics</topic><topic>Male</topic><topic>Middle Aged</topic><topic>Occupational Health</topic><topic>Organizational Culture</topic><topic>Physical Exertion</topic><topic>Safety climate</topic><topic>Surveys and Questionnaires</topic><topic>Technology acceptance</topic><topic>Wearable Electronic Devices</topic><topic>Wearable technology</topic><topic>Work measurement</topic><topic>Work Performance</topic><topic>Workplace</topic><topic>Young Adult</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Jacobs, Jesse V.</creatorcontrib><creatorcontrib>Hettinger, Lawrence J.</creatorcontrib><creatorcontrib>Huang, Yueng-Hsiang</creatorcontrib><creatorcontrib>Jeffries, Susan</creatorcontrib><creatorcontrib>Lesch, Mary F.</creatorcontrib><creatorcontrib>Simmons, Lucinda A.</creatorcontrib><creatorcontrib>Verma, Santosh K.</creatorcontrib><creatorcontrib>Willetts, Joanna L.</creatorcontrib><collection>ScienceDirect Open Access Titles</collection><collection>Elsevier:ScienceDirect:Open Access</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>MEDLINE - Academic</collection><jtitle>Applied ergonomics</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Jacobs, Jesse V.</au><au>Hettinger, Lawrence J.</au><au>Huang, Yueng-Hsiang</au><au>Jeffries, Susan</au><au>Lesch, Mary F.</au><au>Simmons, Lucinda A.</au><au>Verma, Santosh K.</au><au>Willetts, Joanna L.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Employee acceptance of wearable technology in the workplace</atitle><jtitle>Applied ergonomics</jtitle><addtitle>Appl Ergon</addtitle><date>2019-07-01</date><risdate>2019</risdate><volume>78</volume><spage>148</spage><epage>156</epage><pages>148-156</pages><issn>0003-6870</issn><eissn>1872-9126</eissn><abstract>Wearable technology has many industrial applications. Optimal use adherence and outcomes largely depend on employee acceptance of the technology. This study determined factors that predict employee acceptance of wearables. An online survey of 1273 employed adults asked about demographics, job and organizational characteristics, experience with and beliefs about wearables, and willingness to use wearables. Use cases focused on workplace safety elicited the highest acceptance. An employee's performance expectancy and their organizational safety climate were common predictors of acceptance across use cases. Positive past experiences coincided with involving employees in choosing the device and adequately informing them about data use. Organizations intending to implement wearable technology should (a) focus its use on improving workplace safety, (b) advance a positive safety climate, (c) ensure sufficient evidence to support employees' beliefs that the wearable will meet its objective, and (d) involve and inform employees in the process of selecting and implementing wearable technology.
•Survey study of factors that predict employee acceptance of wearables at work.•Acceptance related to the use case, environment, and employee characteristics.•Involving and informing employees relates to a positive experience.•Incentives may benefit acceptance.•Well-accepted use cases minimize incentives needed.</abstract><cop>England</cop><pub>Elsevier Ltd</pub><pmid>31046946</pmid><doi>10.1016/j.apergo.2019.03.003</doi><tpages>9</tpages><oa>free_for_read</oa></addata></record> |
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| ispartof | Applied ergonomics, 2019-07, Vol.78, p.148-156 |
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| source | MEDLINE; Elsevier ScienceDirect Journals |
| subjects | Adult Aged Attitude Decision Making Environmental Monitoring - instrumentation Female Humans Industrial workplace ergonomics Male Middle Aged Occupational Health Organizational Culture Physical Exertion Safety climate Surveys and Questionnaires Technology acceptance Wearable Electronic Devices Wearable technology Work measurement Work Performance Workplace Young Adult |
| title | Employee acceptance of wearable technology in the workplace |
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