Over Half of Family Medicine Residency Program Directors Report Use of Telehealth Services

Background: Little is known about the adoption of telehealth services among family medicine residency programs. Introduction: Using the 2015 Council of Academic Family Medicine Educational Research Alliance Program Directors Fall Survey section on telehealth, the authors investigated how residency programs used telehealth services during calendar year 2015. Materials and Methods: The authors used bivariate analyses to examine how family medicine residency program characteristics vary by telehealth usage. Services provided through telehealth (live interactive video or e-visits and store-and-forward services), clinical purpose of use, frequency of use, and number of patients served were characterized. Results: Surveys reached 461 Family Medicine Residency program directors, and 207 surveys were eligible for analysis (44.9% response rate). Fifty-seven percent of family medicine residency director survey respondents reported that their residents used telehealth services in calendar year 2015. Most of the telehealth users reported providing only e-visits or store-and-forward services (70.6%), with 78% of the 106 programs indicating that they served as the sending site for these services. Altogether 29% of users reported providing visits using live interactive video, with ∼63% indicating that they served as the originating site for these services (i.e., where the patient is located). Discussion: Increasing and enhancing the use of telehealth services in residency programs might help increase telehealth use in other settings. Conclusions: Although the majority of family medicine residency programs indicated that they used telehealth services, the reported use was limited, with those who did use telehealth services doing so infrequently.