Using "expert systems" for competitive advantage

It is possible to create simple, yet powerful computer applications that provide a competitive advantage with little cost and low risk. The best way to get started with expert systems is to select a high-potential application, start small, and grow the system. Creating an expert system requires 3 es...

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Veröffentlicht in:	Business and economic review (Columbia) 2001-04, Vol.47 (3), p.17
1. Verfasser:	Mattei, Michael D
Format:	Magazinearticle
Sprache:	eng
Schlagworte:	Collection services Competitive advantage Customers Employee turnover Expert systems Refinancing Systems development
Online-Zugang:	Volltext
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