Evaluating the agreement of users with usability problems identified by heuristic evaluation

•This paper Evaluated the agreement of users with usability problems.•The HE is the desired method for identifying recognizing, diagnosing problems.•The agreement of real user with problems identified by HE is at a medium level.•Younger users has a higher agreement with the problems identified in HE...

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Veröffentlicht in:International journal of medical informatics (Shannon, Ireland) Ireland), 2018-09, Vol.117, p.13-18
Hauptverfasser: Khajouei, Reza, Ameri, Arefeh, Jahani, Yunes
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Sprache:eng
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