Using lean manufacturing principles to evaluate wait times for HIV-positive patients in an urban clinic in Kenya

As human immunodeficiency virus (HIV) treatment programs expand in Africa, delivery systems must be strengthened to support patient retention. Clinic characteristics may affect retention, but a relationship between clinic flow and attrition is not established. This project characterized HIV patient...

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Veröffentlicht in:	International journal of STD & AIDS 2017-12, Vol.28 (14), p.1410-1418
Hauptverfasser:	Monroe-Wise, Aliza, Reisner, Elizabeth, Sherr, Kenneth, Ojakaa, David, Mbau, Lilian, Kisia, Paul, Muhula, Samuel, Farquhar, Carey
Format:	Artikel
Sprache:	eng
Schlagworte:	AIDS/HIV Ambulatory Care Facilities - standards Anti-Retroviral Agents - therapeutic use Appointments and Schedules Efficiency, Organizational - standards HIV Infections - drug therapy HIV Infections - epidemiology HIV Seropositivity - epidemiology Humans Kenya Lost to Follow-Up No-Show Patients - statistics & numerical data Patient Satisfaction Process Assessment (Health Care) Qualitative Research Quality of Health Care Time and Motion Studies Time Factors Total Quality Management Waiting Lists
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