Dynamite in small packages: the engaged elite as an Facebook emerging niche market

Social networking sites, such as Facebook, have gained immense popularity as communication platform. Generation Yers have a strong need to engage and connect - both digitally, and in person. This paper examines the Facebook behaviour of Generation Y by means of a self-administered, campus-intercept...

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Veröffentlicht in:The African journal of information systems 2017-01, Vol.9 (1), p.36-61
Hauptverfasser: Wiese, Melanie, Heerden, Gene Van, Maree, Tania
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Sprache:eng
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Zusammenfassung:Social networking sites, such as Facebook, have gained immense popularity as communication platform. Generation Yers have a strong need to engage and connect - both digitally, and in person. This paper examines the Facebook behaviour of Generation Y by means of a self-administered, campus-intercept survey of 383 university students. The purpose of this paper is to determine whether various clusters of Generation Y Facebook-users could be identified on the basis of their Facebook behaviour and usage. All multi-item constructs were subjected to an exploratory-factor analysis and a two-Step Cluster analysis. Three clusters, labeled "Engaged Elite", "Neutral Masses" and "Facebook Floaters" were revealed. The results indicate that Facebook remains a feasible communication channel to initiate and engage in a number of marketing activities. However, the focus should not be on "pushing" content and information, but rather on engaging the users - and to facilitate sharing between users across their networks. [web URL: http://digitalcommons.kennesaw.edu/ajis/vol9/iss1/2/]
ISSN:1936-0282
1936-0282