Deriving guidelines for designing interactive questionnaires for low-literate persons: development of a health assessment questionnaire

Large groups in society, in particular people with low literacy, lack the necessary proactivity and problem-solving skills to be self-reliant. One omnipresent problem area where these skills are relevant regards filling in forms and questionnaires. These problems could be potentially alleviated by t...

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Veröffentlicht in:Universal access in the information society 2017-03, Vol.16 (1), p.161-172
Hauptverfasser: Cremers, Anita H.M., Welbie, Marlies, Kranenborg, Kim, Wittink, Harriët
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Sprache:eng
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