Humor as a Communication Strategy in Provider–Patient Communication in a Chronic Care Setting
Humor is a potential communication strategy to accomplish various and potentially conflicting consultation goals. We investigated humor use and its reception in diabetes consultations by analyzing how and why humor emerges and its impact on the interaction. We did this by using an interactional soci...
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| Veröffentlicht in: | Qualitative health research 2017-02, Vol.27 (3), p.374-390 |
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| container_title | Qualitative health research |
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| creator | Schöpf, Andrea C. Martin, Gillian S. Keating, Mary A. |
| description | Humor is a potential communication strategy to accomplish various and potentially conflicting consultation goals. We investigated humor use and its reception in diabetes consultations by analyzing how and why humor emerges and its impact on the interaction. We did this by using an interactional sociolinguistics approach. We recorded 50 consultations in an Irish diabetes setting. Analysis of the humor events drew on framework analysis and on concepts from Conversation Analysis and pragmatics. The study also comprised interviews using tape-assisted recall. We identified 10 humor functions and two umbrella functions. A key finding is that most humor is relationship-protecting humor initiated by patients, that is, they voice serious messages and deal with emotional issues through humor. Our findings imply that patients’ and providers’ awareness of indirect communication strategies needs to be increased. We also recommend that researchers employ varied methods to adequately capture the interactive nature of humor. |
| doi_str_mv | 10.1177/1049732315620773 |
| format | Article |
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We investigated humor use and its reception in diabetes consultations by analyzing how and why humor emerges and its impact on the interaction. We did this by using an interactional sociolinguistics approach. We recorded 50 consultations in an Irish diabetes setting. Analysis of the humor events drew on framework analysis and on concepts from Conversation Analysis and pragmatics. The study also comprised interviews using tape-assisted recall. We identified 10 humor functions and two umbrella functions. A key finding is that most humor is relationship-protecting humor initiated by patients, that is, they voice serious messages and deal with emotional issues through humor. Our findings imply that patients’ and providers’ awareness of indirect communication strategies needs to be increased. 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We investigated humor use and its reception in diabetes consultations by analyzing how and why humor emerges and its impact on the interaction. We did this by using an interactional sociolinguistics approach. We recorded 50 consultations in an Irish diabetes setting. Analysis of the humor events drew on framework analysis and on concepts from Conversation Analysis and pragmatics. The study also comprised interviews using tape-assisted recall. We identified 10 humor functions and two umbrella functions. A key finding is that most humor is relationship-protecting humor initiated by patients, that is, they voice serious messages and deal with emotional issues through humor. Our findings imply that patients’ and providers’ awareness of indirect communication strategies needs to be increased. We also recommend that researchers employ varied methods to adequately capture the interactive nature of humor.</description><subject>Adult</subject><subject>Aged</subject><subject>Aged, 80 and over</subject><subject>Communication</subject><subject>Communication strategies</subject><subject>Diabetes</subject><subject>Emotions</subject><subject>Female</subject><subject>Health technology assessment</subject><subject>Humans</subject><subject>Humor</subject><subject>Indirect communication</subject><subject>Interviews as Topic</subject><subject>Ireland</subject><subject>Long-Term Care - methods</subject><subject>Male</subject><subject>Middle Aged</subject><subject>Physician-Patient Relations</subject><subject>Pragmatics</subject><subject>Professional consultation</subject><subject>Sociolinguistics</subject><subject>Wit and Humor as Topic - psychology</subject><subject>Young Adult</subject><issn>1049-7323</issn><issn>1552-7557</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2017</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>7QJ</sourceid><recordid>eNqNkU9LwzAYxoMoTqd3T1Lw4qWaNP-PUtQJAwfTc0nTZHaszUxaYTe_g9_QT2LGpshA8JSXPL_nSV4eAM4QvEKI82sEieQ4w4iyDHKO98ARojRLOaV8P85RTtf6AByHMIcQcojxIRhkjCMuSXYEilHfOJ-okKgkd03Tt7VWXe3aZNp51ZnZKqnbZOLdW10Z__n-MYmqabsdODLR_-JdvEly5U0yNV1Xt7MTcGDVIpjT7TkEz3e3T_koHT_eP-Q341RjKbrU8pIYqyBRlSC6lFxrLVhJKssygpklHDJZYoQQFMIyiwgyilqItDUCW4aH4HKTu_TutTehK5o6aLNYqNa4PhRIcCow45z8A80YwxIiGdGLHXTuet_GRSJFBWUyfitScENp70LwxhZLXzfKrwoEi3VPxW5P0XK-De7LxlQ_hu9iIpBugKBm5terfwV-AQ-qmgc</recordid><startdate>201702</startdate><enddate>201702</enddate><creator>Schöpf, Andrea C.</creator><creator>Martin, Gillian S.</creator><creator>Keating, Mary A.</creator><general>SAGE Publications</general><general>SAGE PUBLICATIONS, INC</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7QJ</scope><scope>ASE</scope><scope>FPQ</scope><scope>K6X</scope><scope>K9.</scope><scope>NAPCQ</scope><scope>7X8</scope></search><sort><creationdate>201702</creationdate><title>Humor as a Communication Strategy in Provider–Patient Communication in a Chronic Care Setting</title><author>Schöpf, Andrea C. ; Martin, Gillian S. ; Keating, Mary A.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c398t-f7b4efa04ad84cb97ccc86b4df62436f47069b3111088f6f141ea5f01cfe83f63</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2017</creationdate><topic>Adult</topic><topic>Aged</topic><topic>Aged, 80 and over</topic><topic>Communication</topic><topic>Communication strategies</topic><topic>Diabetes</topic><topic>Emotions</topic><topic>Female</topic><topic>Health technology assessment</topic><topic>Humans</topic><topic>Humor</topic><topic>Indirect communication</topic><topic>Interviews as Topic</topic><topic>Ireland</topic><topic>Long-Term Care - methods</topic><topic>Male</topic><topic>Middle Aged</topic><topic>Physician-Patient Relations</topic><topic>Pragmatics</topic><topic>Professional consultation</topic><topic>Sociolinguistics</topic><topic>Wit and Humor as Topic - psychology</topic><topic>Young Adult</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Schöpf, Andrea C.</creatorcontrib><creatorcontrib>Martin, Gillian S.</creatorcontrib><creatorcontrib>Keating, Mary A.</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>British Nursing Index</collection><collection>British Nursing Index (BNI) (1985 to Present)</collection><collection>British Nursing Index</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Nursing & Allied Health Premium</collection><collection>MEDLINE - Academic</collection><jtitle>Qualitative health research</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Schöpf, Andrea C.</au><au>Martin, Gillian S.</au><au>Keating, Mary A.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Humor as a Communication Strategy in Provider–Patient Communication in a Chronic Care Setting</atitle><jtitle>Qualitative health research</jtitle><addtitle>Qual Health Res</addtitle><date>2017-02</date><risdate>2017</risdate><volume>27</volume><issue>3</issue><spage>374</spage><epage>390</epage><pages>374-390</pages><issn>1049-7323</issn><eissn>1552-7557</eissn><coden>QHREEM</coden><abstract>Humor is a potential communication strategy to accomplish various and potentially conflicting consultation goals. We investigated humor use and its reception in diabetes consultations by analyzing how and why humor emerges and its impact on the interaction. We did this by using an interactional sociolinguistics approach. We recorded 50 consultations in an Irish diabetes setting. Analysis of the humor events drew on framework analysis and on concepts from Conversation Analysis and pragmatics. The study also comprised interviews using tape-assisted recall. We identified 10 humor functions and two umbrella functions. A key finding is that most humor is relationship-protecting humor initiated by patients, that is, they voice serious messages and deal with emotional issues through humor. Our findings imply that patients’ and providers’ awareness of indirect communication strategies needs to be increased. We also recommend that researchers employ varied methods to adequately capture the interactive nature of humor.</abstract><cop>Los Angeles, CA</cop><pub>SAGE Publications</pub><pmid>26717942</pmid><doi>10.1177/1049732315620773</doi><tpages>17</tpages></addata></record> |
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| subjects | Adult Aged Aged, 80 and over Communication Communication strategies Diabetes Emotions Female Health technology assessment Humans Humor Indirect communication Interviews as Topic Ireland Long-Term Care - methods Male Middle Aged Physician-Patient Relations Pragmatics Professional consultation Sociolinguistics Wit and Humor as Topic - psychology Young Adult |
| title | Humor as a Communication Strategy in Provider–Patient Communication in a Chronic Care Setting |
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