How oncologists’ communication improves (analogue) patients’ recall of information. A randomized video-vignettes study

How oncologists’ communication improves (analogue) patients’ recall of information. A randomized video-vignettes study

Highlights • Trust-conveying communication improves information recall among (analogue) patients. • Trust-conveying communication tones down (analogue) patients’ heart rate response. • Oncologists’ communication style did not influence electrodermal activity. • Heart rate did not mediate the relatio...

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Veröffentlicht in:Patient education and counseling 2017-07, Vol.100 (7), p.1338-1344
Hauptverfasser: Medendorp, N.M, Visser, L.N.C, Hillen, M.A, de Haes, J.C.J.M, Smets, E.M.A
Format: Artikel
Sprache:eng
Schlagworte:
Communication
Female
Humans
Information recall
Internal Medicine
Male
Memory
Mental Recall - physiology
Middle Aged
Neoplasms
Nursing
Oncologists - psychology
Oncology
Physician-patient communication
Physician-Patient Relations
Psychophysiology
Referral and Consultation
Trust
Video-vignettes design
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Beschreibung
Zusammenfassung:Highlights • Trust-conveying communication improves information recall among (analogue) patients. • Trust-conveying communication tones down (analogue) patients’ heart rate response. • Oncologists’ communication style did not influence electrodermal activity. • Heart rate did not mediate the relation between trust-conveying communication and recall.
ISSN:0738-3991
1873-5134
DOI:10.1016/j.pec.2017.02.012