Views of oral antibiotics and advice seeking about acne: a qualitative study of online discussion forums

Summary Background Acne vulgaris is common and can significantly impair quality of life, yet little is known about patients’ understanding of acne and its treatments. Oral antibiotics are widely used for acne despite concerns about antibiotic resistance. People are increasingly turning to online dis...

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Veröffentlicht in:British journal of dermatology (1951) 2017-09, Vol.177 (3), p.751-757
Hauptverfasser: Santer, M., Chandler, D., Lown, M., Francis, N.A., Muller, I.
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container_end_page 757
container_issue 3
container_start_page 751
container_title British journal of dermatology (1951)
container_volume 177
creator Santer, M.
Chandler, D.
Lown, M.
Francis, N.A.
Muller, I.
description Summary Background Acne vulgaris is common and can significantly impair quality of life, yet little is known about patients’ understanding of acne and its treatments. Oral antibiotics are widely used for acne despite concerns about antibiotic resistance. People are increasingly turning to online discussion forums for advice, and information on these sites may influence health beliefs and treatment adherence. Objectives To explore understandings about the use of oral antibiotics for acne and advice shared among messages posted on online forums. Methods We systematically searched for online forums and identified four where acne was frequently discussed. Discussion threads relating to oral antibiotics were analysed thematically. Results We extracted 136 pages of data comprising 65 discussions among 294 participants. We found a wide range of perceptions around effectiveness of antibiotics for acne and concerns about adverse effects. The delayed onset of action of antibiotics was a source of frustration and compounded dissatisfaction with healthcare providers, who were perceived by people as ‘fobbing them off’ with prolonged courses of ineffective treatment. Advice ranged from when to ask for or insist on referral to use of costly cleansers. Forum posts related to a wide range of severities, from ‘spots’ to severe acne, which may make it confusing for users to assess appropriateness of information. Conclusions Online forums offer opinions that could confuse patients, or lead to early abandonment of treatments, challenging consultations and patient dissatisfaction. Users expressed frustration about the delayed onset of action of antibiotics for acne, perceptions of only temporary effectiveness and adverse effects. What's already known about this topic? Acne vulgaris is very common and can have considerable impact on quality of life. Although some information is available about patients’ views of oral isotretinoin, little is known about views and experiences of the most common treatments for acne, including oral antibiotics. Online discussion forums are an increasingly common source of information about health conditions, yet we know little about the advice exchanged online about acne. What does this study add? We found very diverse views about oral treatments in general and oral antibiotics in particular. Sources of frustration included the delayed onset of action of antibiotics for acne, perceptions of only temporary effectiveness and adverse effects. Advice on
doi_str_mv 10.1111/bjd.15398
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Oral antibiotics are widely used for acne despite concerns about antibiotic resistance. People are increasingly turning to online discussion forums for advice, and information on these sites may influence health beliefs and treatment adherence. Objectives To explore understandings about the use of oral antibiotics for acne and advice shared among messages posted on online forums. Methods We systematically searched for online forums and identified four where acne was frequently discussed. Discussion threads relating to oral antibiotics were analysed thematically. Results We extracted 136 pages of data comprising 65 discussions among 294 participants. We found a wide range of perceptions around effectiveness of antibiotics for acne and concerns about adverse effects. The delayed onset of action of antibiotics was a source of frustration and compounded dissatisfaction with healthcare providers, who were perceived by people as ‘fobbing them off’ with prolonged courses of ineffective treatment. Advice ranged from when to ask for or insist on referral to use of costly cleansers. Forum posts related to a wide range of severities, from ‘spots’ to severe acne, which may make it confusing for users to assess appropriateness of information. Conclusions Online forums offer opinions that could confuse patients, or lead to early abandonment of treatments, challenging consultations and patient dissatisfaction. Users expressed frustration about the delayed onset of action of antibiotics for acne, perceptions of only temporary effectiveness and adverse effects. What's already known about this topic? Acne vulgaris is very common and can have considerable impact on quality of life. Although some information is available about patients’ views of oral isotretinoin, little is known about views and experiences of the most common treatments for acne, including oral antibiotics. Online discussion forums are an increasingly common source of information about health conditions, yet we know little about the advice exchanged online about acne. What does this study add? We found very diverse views about oral treatments in general and oral antibiotics in particular. Sources of frustration included the delayed onset of action of antibiotics for acne, perceptions of only temporary effectiveness and adverse effects. Advice on some discussion threads seemed inappropriate because the severity of acne was not taken into account, for example advising sunshine for severe acne or dermatology referral for ‘some spots’. What are the clinical implications of this work? People seeking information about acne in online forums are likely to find bewildering advice with potentially negative as well as positive impacts. Clinicians prescribing treatments for acne need to provide information and support around the delayed onset of action. Health professionals can help avoid confusion by signposting people with acne towards reliable, evidence‐based resources to access outside the consultation. Respond to this article Linked Comment: Prior. Br J Dermatol 2017; 177:616</description><identifier>ISSN: 0007-0963</identifier><identifier>EISSN: 1365-2133</identifier><identifier>DOI: 10.1111/bjd.15398</identifier><identifier>PMID: 28218972</identifier><language>eng</language><publisher>England: Oxford University Press</publisher><subject>Acne ; Acne Vulgaris - drug therapy ; Acne Vulgaris - psychology ; Administration, Oral ; Adolescent ; Adult ; Anti-Bacterial Agents - administration &amp; dosage ; Anti-Bacterial Agents - adverse effects ; Antibiotic resistance ; Antibiotics ; Attitude to Health ; Focus Groups ; Frustration ; Humans ; Internet ; Medical personnel ; Patient Acceptance of Health Care ; Patient Education as Topic - methods ; Patient Education as Topic - standards ; Perception ; Qualitative research ; Quality of life ; Side effects ; Social Media ; Treatment Outcome ; Young Adult</subject><ispartof>British journal of dermatology (1951), 2017-09, Vol.177 (3), p.751-757</ispartof><rights>2017 British Association of Dermatologists</rights><rights>2017 British Association of Dermatologists.</rights><rights>Copyright © 2017 British Association of Dermatologists</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c3888-a22e40fbe632209023c3d9e20ef93e1107bde099728ba9333e5c9fee842bac93</citedby><cites>FETCH-LOGICAL-c3888-a22e40fbe632209023c3d9e20ef93e1107bde099728ba9333e5c9fee842bac93</cites><orcidid>0000-0001-7264-5260</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://onlinelibrary.wiley.com/doi/pdf/10.1111%2Fbjd.15398$$EPDF$$P50$$Gwiley$$H</linktopdf><linktohtml>$$Uhttps://onlinelibrary.wiley.com/doi/full/10.1111%2Fbjd.15398$$EHTML$$P50$$Gwiley$$H</linktohtml><link.rule.ids>314,780,784,1417,27924,27925,45574,45575</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/28218972$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Santer, M.</creatorcontrib><creatorcontrib>Chandler, D.</creatorcontrib><creatorcontrib>Lown, M.</creatorcontrib><creatorcontrib>Francis, N.A.</creatorcontrib><creatorcontrib>Muller, I.</creatorcontrib><title>Views of oral antibiotics and advice seeking about acne: a qualitative study of online discussion forums</title><title>British journal of dermatology (1951)</title><addtitle>Br J Dermatol</addtitle><description>Summary Background Acne vulgaris is common and can significantly impair quality of life, yet little is known about patients’ understanding of acne and its treatments. Oral antibiotics are widely used for acne despite concerns about antibiotic resistance. People are increasingly turning to online discussion forums for advice, and information on these sites may influence health beliefs and treatment adherence. Objectives To explore understandings about the use of oral antibiotics for acne and advice shared among messages posted on online forums. Methods We systematically searched for online forums and identified four where acne was frequently discussed. Discussion threads relating to oral antibiotics were analysed thematically. Results We extracted 136 pages of data comprising 65 discussions among 294 participants. We found a wide range of perceptions around effectiveness of antibiotics for acne and concerns about adverse effects. The delayed onset of action of antibiotics was a source of frustration and compounded dissatisfaction with healthcare providers, who were perceived by people as ‘fobbing them off’ with prolonged courses of ineffective treatment. Advice ranged from when to ask for or insist on referral to use of costly cleansers. Forum posts related to a wide range of severities, from ‘spots’ to severe acne, which may make it confusing for users to assess appropriateness of information. Conclusions Online forums offer opinions that could confuse patients, or lead to early abandonment of treatments, challenging consultations and patient dissatisfaction. Users expressed frustration about the delayed onset of action of antibiotics for acne, perceptions of only temporary effectiveness and adverse effects. What's already known about this topic? Acne vulgaris is very common and can have considerable impact on quality of life. Although some information is available about patients’ views of oral isotretinoin, little is known about views and experiences of the most common treatments for acne, including oral antibiotics. Online discussion forums are an increasingly common source of information about health conditions, yet we know little about the advice exchanged online about acne. What does this study add? We found very diverse views about oral treatments in general and oral antibiotics in particular. Sources of frustration included the delayed onset of action of antibiotics for acne, perceptions of only temporary effectiveness and adverse effects. Advice on some discussion threads seemed inappropriate because the severity of acne was not taken into account, for example advising sunshine for severe acne or dermatology referral for ‘some spots’. What are the clinical implications of this work? People seeking information about acne in online forums are likely to find bewildering advice with potentially negative as well as positive impacts. Clinicians prescribing treatments for acne need to provide information and support around the delayed onset of action. Health professionals can help avoid confusion by signposting people with acne towards reliable, evidence‐based resources to access outside the consultation. Respond to this article Linked Comment: Prior. Br J Dermatol 2017; 177:616</description><subject>Acne</subject><subject>Acne Vulgaris - drug therapy</subject><subject>Acne Vulgaris - psychology</subject><subject>Administration, Oral</subject><subject>Adolescent</subject><subject>Adult</subject><subject>Anti-Bacterial Agents - administration &amp; dosage</subject><subject>Anti-Bacterial Agents - adverse effects</subject><subject>Antibiotic resistance</subject><subject>Antibiotics</subject><subject>Attitude to Health</subject><subject>Focus Groups</subject><subject>Frustration</subject><subject>Humans</subject><subject>Internet</subject><subject>Medical personnel</subject><subject>Patient Acceptance of Health Care</subject><subject>Patient Education as Topic - methods</subject><subject>Patient Education as Topic - standards</subject><subject>Perception</subject><subject>Qualitative research</subject><subject>Quality of life</subject><subject>Side effects</subject><subject>Social Media</subject><subject>Treatment Outcome</subject><subject>Young Adult</subject><issn>0007-0963</issn><issn>1365-2133</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2017</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><recordid>eNp1kM1O3DAURi3UCgbKoi9QWeoGFmGufSeJ3R1_bUEjsUFsLce5aT3NxBDHoHl7XIayQKo314ujo0-Hsc8CTkR-82bVnogStdphM4FVWUiB-IHNAKAuQFe4x_ZjXAEIhBJ22Z5UUihdyxn7fefpKfLQ8TDantth8o0Pk3cx_1tu20fviEeiP374xW0T0sStG-gbt_wh2d5PdvKPmZhSu3nRDL0fiLc-uhSjDwPvwpjW8RP72Nk-0uHrPWC33y9vz38Wy5sfV-eny8KhUqqwUtICuoYqlBI0SHTYapJAnUYSAuqmJdB5u2qsRkQqne6I1EI21mk8YEdb7f0YHhLFyazzEup7O1BI0QhVQ7XAslIZ_foOXYU0DnmcEXohZIkl1pk63lJuDDGO1Jn70a_tuDECzN_6Jtc3L_Uz--XVmJo1tW_kv9wZmG-BJ9_T5v8mc3Z9sVU-Azsajks</recordid><startdate>201709</startdate><enddate>201709</enddate><creator>Santer, M.</creator><creator>Chandler, D.</creator><creator>Lown, M.</creator><creator>Francis, N.A.</creator><creator>Muller, I.</creator><general>Oxford University Press</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7T5</scope><scope>H94</scope><scope>K9.</scope><scope>NAPCQ</scope><scope>7X8</scope><orcidid>https://orcid.org/0000-0001-7264-5260</orcidid></search><sort><creationdate>201709</creationdate><title>Views of oral antibiotics and advice seeking about acne: a qualitative study of online discussion forums</title><author>Santer, M. ; Chandler, D. ; Lown, M. ; Francis, N.A. ; Muller, I.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c3888-a22e40fbe632209023c3d9e20ef93e1107bde099728ba9333e5c9fee842bac93</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2017</creationdate><topic>Acne</topic><topic>Acne Vulgaris - drug therapy</topic><topic>Acne Vulgaris - psychology</topic><topic>Administration, Oral</topic><topic>Adolescent</topic><topic>Adult</topic><topic>Anti-Bacterial Agents - administration &amp; dosage</topic><topic>Anti-Bacterial Agents - adverse effects</topic><topic>Antibiotic resistance</topic><topic>Antibiotics</topic><topic>Attitude to Health</topic><topic>Focus Groups</topic><topic>Frustration</topic><topic>Humans</topic><topic>Internet</topic><topic>Medical personnel</topic><topic>Patient Acceptance of Health Care</topic><topic>Patient Education as Topic - methods</topic><topic>Patient Education as Topic - standards</topic><topic>Perception</topic><topic>Qualitative research</topic><topic>Quality of life</topic><topic>Side effects</topic><topic>Social Media</topic><topic>Treatment Outcome</topic><topic>Young Adult</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Santer, M.</creatorcontrib><creatorcontrib>Chandler, D.</creatorcontrib><creatorcontrib>Lown, M.</creatorcontrib><creatorcontrib>Francis, N.A.</creatorcontrib><creatorcontrib>Muller, I.</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>Immunology Abstracts</collection><collection>AIDS and Cancer Research Abstracts</collection><collection>ProQuest Health &amp; Medical Complete (Alumni)</collection><collection>Nursing &amp; Allied Health Premium</collection><collection>MEDLINE - Academic</collection><jtitle>British journal of dermatology (1951)</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Santer, M.</au><au>Chandler, D.</au><au>Lown, M.</au><au>Francis, N.A.</au><au>Muller, I.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Views of oral antibiotics and advice seeking about acne: a qualitative study of online discussion forums</atitle><jtitle>British journal of dermatology (1951)</jtitle><addtitle>Br J Dermatol</addtitle><date>2017-09</date><risdate>2017</risdate><volume>177</volume><issue>3</issue><spage>751</spage><epage>757</epage><pages>751-757</pages><issn>0007-0963</issn><eissn>1365-2133</eissn><abstract>Summary Background Acne vulgaris is common and can significantly impair quality of life, yet little is known about patients’ understanding of acne and its treatments. Oral antibiotics are widely used for acne despite concerns about antibiotic resistance. People are increasingly turning to online discussion forums for advice, and information on these sites may influence health beliefs and treatment adherence. Objectives To explore understandings about the use of oral antibiotics for acne and advice shared among messages posted on online forums. Methods We systematically searched for online forums and identified four where acne was frequently discussed. Discussion threads relating to oral antibiotics were analysed thematically. Results We extracted 136 pages of data comprising 65 discussions among 294 participants. We found a wide range of perceptions around effectiveness of antibiotics for acne and concerns about adverse effects. The delayed onset of action of antibiotics was a source of frustration and compounded dissatisfaction with healthcare providers, who were perceived by people as ‘fobbing them off’ with prolonged courses of ineffective treatment. Advice ranged from when to ask for or insist on referral to use of costly cleansers. Forum posts related to a wide range of severities, from ‘spots’ to severe acne, which may make it confusing for users to assess appropriateness of information. Conclusions Online forums offer opinions that could confuse patients, or lead to early abandonment of treatments, challenging consultations and patient dissatisfaction. Users expressed frustration about the delayed onset of action of antibiotics for acne, perceptions of only temporary effectiveness and adverse effects. What's already known about this topic? Acne vulgaris is very common and can have considerable impact on quality of life. Although some information is available about patients’ views of oral isotretinoin, little is known about views and experiences of the most common treatments for acne, including oral antibiotics. Online discussion forums are an increasingly common source of information about health conditions, yet we know little about the advice exchanged online about acne. What does this study add? We found very diverse views about oral treatments in general and oral antibiotics in particular. Sources of frustration included the delayed onset of action of antibiotics for acne, perceptions of only temporary effectiveness and adverse effects. Advice on some discussion threads seemed inappropriate because the severity of acne was not taken into account, for example advising sunshine for severe acne or dermatology referral for ‘some spots’. What are the clinical implications of this work? People seeking information about acne in online forums are likely to find bewildering advice with potentially negative as well as positive impacts. Clinicians prescribing treatments for acne need to provide information and support around the delayed onset of action. Health professionals can help avoid confusion by signposting people with acne towards reliable, evidence‐based resources to access outside the consultation. Respond to this article Linked Comment: Prior. Br J Dermatol 2017; 177:616</abstract><cop>England</cop><pub>Oxford University Press</pub><pmid>28218972</pmid><doi>10.1111/bjd.15398</doi><tpages>7</tpages><orcidid>https://orcid.org/0000-0001-7264-5260</orcidid><oa>free_for_read</oa></addata></record>
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subjects Acne
Acne Vulgaris - drug therapy
Acne Vulgaris - psychology
Administration, Oral
Adolescent
Adult
Anti-Bacterial Agents - administration & dosage
Anti-Bacterial Agents - adverse effects
Antibiotic resistance
Antibiotics
Attitude to Health
Focus Groups
Frustration
Humans
Internet
Medical personnel
Patient Acceptance of Health Care
Patient Education as Topic - methods
Patient Education as Topic - standards
Perception
Qualitative research
Quality of life
Side effects
Social Media
Treatment Outcome
Young Adult
title Views of oral antibiotics and advice seeking about acne: a qualitative study of online discussion forums
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