Patient Perceptions of Provider and Hospital Factors Associated With New Medication Communication

This research examined provider and hospital factors associated with patients’ perceptions of how often explanations of new medications were “always” given to them, using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores. HCAHPS results were obtained for October 2012 t...

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Veröffentlicht in:Western journal of nursing research 2016-09, Vol.38 (9), p.1139-1154
Hauptverfasser: Bartlett Ellis, Rebecca J., Bakoyannis, Giorgos, Haase, Joan E., Boyer, Kiersten, Carpenter, Janet S.
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container_end_page 1154
container_issue 9
container_start_page 1139
container_title Western journal of nursing research
container_volume 38
creator Bartlett Ellis, Rebecca J.
Bakoyannis, Giorgos
Haase, Joan E.
Boyer, Kiersten
Carpenter, Janet S.
description This research examined provider and hospital factors associated with patients’ perceptions of how often explanations of new medications were “always” given to them, using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores. HCAHPS results were obtained for October 2012 to September 2013, from 3,420 hospitals and combined with a Magnet-designated hospital listing. Multiple regression examined correlates of new medication communication, including health care provider factors (perceptions of nurse and physician communication) and health care system factors (magnet designation, hospital ownership, hospital type, availability of emergency services, and survey numbers). Nurse and physician communication was strongly associated with new medication communication (r = .819, p < .001; r = .722, p < .001, respectively). Multivariable correlates included nurse communication (p < .001), physician communication (p < .001), hospital ownership, availability of emergency services, and survey numbers. There was a significant relationship between patients’ perceptions of nurse and physician communication and the explanations they had received about their new medications during hospitalization.
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subjects Availability
Communication
Cross-Sectional Studies
Drugs
Emergency services
Health care industry
Health education
Health information
Health Personnel - psychology
Hospitalization
Hospitals - classification
Humans
Medical personnel
Medication Adherence
Nurse patient relationships
Nursing
Ownership
Patient Satisfaction
Perceptions
Physician patient relationships
Polls & surveys
Practice Patterns, Physicians
Professional-Patient Relations
Surveys and Questionnaires
title Patient Perceptions of Provider and Hospital Factors Associated With New Medication Communication
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