Internet aggression in online communities: a contemporary deterrence perspective
Internet users' activities are critical to the development and success of Web 2.0 systems, such as online communities. Within the community's participation, knowledge sharing, and communications, users may conduct aggressive behaviors that would have a negative impact on that online commun...
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| Veröffentlicht in: | Information systems journal (Oxford, England) England), 2016-11, Vol.26 (6), p.641-667 |
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| container_title | Information systems journal (Oxford, England) |
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| creator | Xu, Bo Xu, Zhengchuan Li, Dahui |
| description | Internet users' activities are critical to the development and success of Web 2.0 systems, such as online communities. Within the community's participation, knowledge sharing, and communications, users may conduct aggressive behaviors that would have a negative impact on that online community. This study investigates factors that affect Chinese users' aggression intention in online communities. Research findings show that online aggression can be inhibited by internal deterrents of face saving and moral beliefs, which may be enhanced through implementation of consequences from an effective community policy and peer pressure among community members. Differences in the effects of the deterrence measures exist between younger and older users. This paper contributes theoretically and empirically to Web 2.0 research and has practical implications for virtual community management. |
| doi_str_mv | 10.1111/isj.12077 |
| format | Article |
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| identifier | ISSN: 1350-1917 |
| ispartof | Information systems journal (Oxford, England), 2016-11, Vol.26 (6), p.641-667 |
| issn | 1350-1917 1365-2575 |
| language | eng |
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| source | Wiley Online Library Journals Frontfile Complete; EBSCOhost Business Source Complete |
| subjects | Aggression Aggressiveness Chat rooms Communities Community Community participation Cultural identity deterrence End users Information systems International Internet Management morals On-line systems Psychological aspects Social networks Sociology Studies Virtual communities virtual community Virtual organization Web 2.0 World Wide Web |
| title | Internet aggression in online communities: a contemporary deterrence perspective |
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