Electronic communication preferences among mothers in the neonatal intensive care unit
Objective: Mobile communication with the medical-care team has the potential to decrease stress among parents of infants admitted to the neonatal intensive care unit (NICU). We assessed mobile use and communication preferences in a population of urban minority NICU mothers. Study Design: A 30-questi...
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Veröffentlicht in: | Journal of perinatology 2016-11, Vol.36 (11), p.997-1000 |
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creator | Weems, M F Graetz, I Lan, R DeBaer, L R Beeman, G |
description | Objective:
Mobile communication with the medical-care team has the potential to decrease stress among parents of infants admitted to the neonatal intensive care unit (NICU). We assessed mobile use and communication preferences in a population of urban minority NICU mothers.
Study Design:
A 30-question English language survey was administered to mothers of NICU patients.
Results:
The survey was completed by 217 mothers, 75% were Black, and 75% reported annual household income below $20 000. Only 56% had a computer with Internet access at home, but 79% used smartphones. Most (79%) have searched the Internet for health information in the past year. Receiving electronic messages about their babies was viewed favorably, and text messaging was the preferred platform. The majority of mothers felt electronic messaging would improve communication but should not replace verbal communication.
Conclusion:
Mobile communication is used widely in this population of NICU mothers and could potentially improve provider–parent communication and reduce parental stress. |
doi_str_mv | 10.1038/jp.2016.125 |
format | Article |
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Mobile communication with the medical-care team has the potential to decrease stress among parents of infants admitted to the neonatal intensive care unit (NICU). We assessed mobile use and communication preferences in a population of urban minority NICU mothers.
Study Design:
A 30-question English language survey was administered to mothers of NICU patients.
Results:
The survey was completed by 217 mothers, 75% were Black, and 75% reported annual household income below $20 000. Only 56% had a computer with Internet access at home, but 79% used smartphones. Most (79%) have searched the Internet for health information in the past year. Receiving electronic messages about their babies was viewed favorably, and text messaging was the preferred platform. The majority of mothers felt electronic messaging would improve communication but should not replace verbal communication.
Conclusion:
Mobile communication is used widely in this population of NICU mothers and could potentially improve provider–parent communication and reduce parental stress.</description><identifier>ISSN: 0743-8346</identifier><identifier>EISSN: 1476-5543</identifier><identifier>DOI: 10.1038/jp.2016.125</identifier><identifier>PMID: 27513326</identifier><language>eng</language><publisher>New York: Nature Publishing Group US</publisher><subject>692/700/1719 ; Adult ; African Americans ; Babies ; Communication ; Electronic messaging systems ; Ethnicity ; Female ; Humans ; Infant, Newborn ; Intensive care ; Intensive Care Units, Neonatal ; Internet ; Internet access ; Male ; Medicine ; Medicine & Public Health ; Minority & ethnic groups ; Mothers ; Mothers - psychology ; Neonatal intensive care units ; Neonates ; Newborn babies ; original-article ; Parents ; Parents - psychology ; Patient Preference - psychology ; Pediatric Surgery ; Pediatrics ; Physician-Patient Relations ; Polls & surveys ; Population ; Portable computers ; Preventive medicine ; Science ; Short message service ; Smartphone - utilization ; Smartphones ; Surveys ; Surveys and Questionnaires ; Technology application ; Text messaging ; Verbal communication ; Young Adult</subject><ispartof>Journal of perinatology, 2016-11, Vol.36 (11), p.997-1000</ispartof><rights>Nature America, Inc., part of Springer Nature. 2016</rights><rights>COPYRIGHT 2016 Nature Publishing Group</rights><rights>Copyright Nature Publishing Group Nov 2016</rights><rights>Nature America, Inc., part of Springer Nature. 2016.</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c483t-c8aa55aeef6c3e43579bea8a2cd392118af95f2783356e5c4a4a33561dc945713</citedby><cites>FETCH-LOGICAL-c483t-c8aa55aeef6c3e43579bea8a2cd392118af95f2783356e5c4a4a33561dc945713</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://link.springer.com/content/pdf/10.1038/jp.2016.125$$EPDF$$P50$$Gspringer$$H</linktopdf><linktohtml>$$Uhttps://link.springer.com/10.1038/jp.2016.125$$EHTML$$P50$$Gspringer$$H</linktohtml><link.rule.ids>314,780,784,27924,27925,41488,42557,51319</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/27513326$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Weems, M F</creatorcontrib><creatorcontrib>Graetz, I</creatorcontrib><creatorcontrib>Lan, R</creatorcontrib><creatorcontrib>DeBaer, L R</creatorcontrib><creatorcontrib>Beeman, G</creatorcontrib><title>Electronic communication preferences among mothers in the neonatal intensive care unit</title><title>Journal of perinatology</title><addtitle>J Perinatol</addtitle><addtitle>J Perinatol</addtitle><description>Objective:
Mobile communication with the medical-care team has the potential to decrease stress among parents of infants admitted to the neonatal intensive care unit (NICU). We assessed mobile use and communication preferences in a population of urban minority NICU mothers.
Study Design:
A 30-question English language survey was administered to mothers of NICU patients.
Results:
The survey was completed by 217 mothers, 75% were Black, and 75% reported annual household income below $20 000. Only 56% had a computer with Internet access at home, but 79% used smartphones. Most (79%) have searched the Internet for health information in the past year. Receiving electronic messages about their babies was viewed favorably, and text messaging was the preferred platform. The majority of mothers felt electronic messaging would improve communication but should not replace verbal communication.
Conclusion:
Mobile communication is used widely in this population of NICU mothers and could potentially improve provider–parent communication and reduce parental stress.</description><subject>692/700/1719</subject><subject>Adult</subject><subject>African Americans</subject><subject>Babies</subject><subject>Communication</subject><subject>Electronic messaging systems</subject><subject>Ethnicity</subject><subject>Female</subject><subject>Humans</subject><subject>Infant, Newborn</subject><subject>Intensive care</subject><subject>Intensive Care Units, Neonatal</subject><subject>Internet</subject><subject>Internet access</subject><subject>Male</subject><subject>Medicine</subject><subject>Medicine & Public Health</subject><subject>Minority & ethnic groups</subject><subject>Mothers</subject><subject>Mothers - psychology</subject><subject>Neonatal intensive care units</subject><subject>Neonates</subject><subject>Newborn babies</subject><subject>original-article</subject><subject>Parents</subject><subject>Parents - psychology</subject><subject>Patient Preference - psychology</subject><subject>Pediatric Surgery</subject><subject>Pediatrics</subject><subject>Physician-Patient Relations</subject><subject>Polls & surveys</subject><subject>Population</subject><subject>Portable computers</subject><subject>Preventive medicine</subject><subject>Science</subject><subject>Short message service</subject><subject>Smartphone - utilization</subject><subject>Smartphones</subject><subject>Surveys</subject><subject>Surveys and Questionnaires</subject><subject>Technology application</subject><subject>Text messaging</subject><subject>Verbal communication</subject><subject>Young Adult</subject><issn>0743-8346</issn><issn>1476-5543</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2016</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><recordid>eNqNkc2LFDEQxYMo7uzqybs0CCJoj_lO-rgsuyoseFGvoTZTPdNDd9ImacH_3jSzioiIl8oL9eOlUo-QZ4xuGRX27XHecsr0lnH1gGyYNLpVSoqHZEONFK0VUp-R85yPlK5N85iccaOYEFxvyJfrEX1JMQy-8XGaliqgDDE0c8IeEwaPuYEphn0zxXLAlJshNFU0AWOAAmO9Fwx5-IaNh4RNtShPyKMexoxP788L8vnm-tPV-_b247sPV5e3rZdWlNZbAKUAsddeoBTKdHcIFrjfiY4zZqHvVM-NFUJpVF6ChFWyne-kMkxckFcn3znFrwvm4qYhexxHqNMt2TErjBCWUf4_qNJca2sr-uIP9BiXFOpHHNeSas0MNf-iqhczXa1dpV6eqD2M6A4IYznkOC7rjrO71IpSZWut4OsT6FPMuS7fzWmYIH13jLo1aHec3Rq0q0FX-vn948vdhLtf7M9kK_DmBOTaCntMv033F78fAz2vhA</recordid><startdate>20161101</startdate><enddate>20161101</enddate><creator>Weems, M F</creator><creator>Graetz, I</creator><creator>Lan, R</creator><creator>DeBaer, L R</creator><creator>Beeman, G</creator><general>Nature Publishing Group US</general><general>Nature Publishing Group</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>3V.</scope><scope>7QG</scope><scope>7QL</scope><scope>7RV</scope><scope>7T5</scope><scope>7T7</scope><scope>7U9</scope><scope>7X7</scope><scope>7XB</scope><scope>88E</scope><scope>8AO</scope><scope>8C1</scope><scope>8FD</scope><scope>8FE</scope><scope>8FH</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>AN0</scope><scope>AZQEC</scope><scope>BBNVY</scope><scope>BENPR</scope><scope>BHPHI</scope><scope>C1K</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FR3</scope><scope>FYUFA</scope><scope>GHDGH</scope><scope>GNUQQ</scope><scope>H94</scope><scope>HCIFZ</scope><scope>K9.</scope><scope>KB0</scope><scope>LK8</scope><scope>M0S</scope><scope>M1P</scope><scope>M7N</scope><scope>M7P</scope><scope>NAPCQ</scope><scope>P64</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>7X8</scope></search><sort><creationdate>20161101</creationdate><title>Electronic communication preferences among mothers in the neonatal intensive care unit</title><author>Weems, M F ; Graetz, I ; Lan, R ; DeBaer, L R ; Beeman, G</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c483t-c8aa55aeef6c3e43579bea8a2cd392118af95f2783356e5c4a4a33561dc945713</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2016</creationdate><topic>692/700/1719</topic><topic>Adult</topic><topic>African Americans</topic><topic>Babies</topic><topic>Communication</topic><topic>Electronic messaging systems</topic><topic>Ethnicity</topic><topic>Female</topic><topic>Humans</topic><topic>Infant, Newborn</topic><topic>Intensive care</topic><topic>Intensive Care Units, Neonatal</topic><topic>Internet</topic><topic>Internet access</topic><topic>Male</topic><topic>Medicine</topic><topic>Medicine & Public Health</topic><topic>Minority & ethnic groups</topic><topic>Mothers</topic><topic>Mothers - psychology</topic><topic>Neonatal intensive care units</topic><topic>Neonates</topic><topic>Newborn babies</topic><topic>original-article</topic><topic>Parents</topic><topic>Parents - psychology</topic><topic>Patient Preference - psychology</topic><topic>Pediatric Surgery</topic><topic>Pediatrics</topic><topic>Physician-Patient Relations</topic><topic>Polls & surveys</topic><topic>Population</topic><topic>Portable computers</topic><topic>Preventive medicine</topic><topic>Science</topic><topic>Short message service</topic><topic>Smartphone - utilization</topic><topic>Smartphones</topic><topic>Surveys</topic><topic>Surveys and Questionnaires</topic><topic>Technology application</topic><topic>Text messaging</topic><topic>Verbal communication</topic><topic>Young Adult</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Weems, M F</creatorcontrib><creatorcontrib>Graetz, I</creatorcontrib><creatorcontrib>Lan, R</creatorcontrib><creatorcontrib>DeBaer, L R</creatorcontrib><creatorcontrib>Beeman, G</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>Animal Behavior Abstracts</collection><collection>Bacteriology Abstracts (Microbiology B)</collection><collection>Nursing & Allied Health Database</collection><collection>Immunology Abstracts</collection><collection>Industrial and Applied Microbiology Abstracts (Microbiology A)</collection><collection>Virology and AIDS Abstracts</collection><collection>Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Medical Database (Alumni Edition)</collection><collection>ProQuest Pharma Collection</collection><collection>Public Health Database</collection><collection>Technology Research Database</collection><collection>ProQuest SciTech Collection</collection><collection>ProQuest Natural Science Collection</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>British Nursing Database</collection><collection>ProQuest Central Essentials</collection><collection>Biological Science Collection</collection><collection>ProQuest Central</collection><collection>Natural Science Collection</collection><collection>Environmental Sciences and Pollution Management</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>Engineering Research Database</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Central Student</collection><collection>AIDS and Cancer Research Abstracts</collection><collection>SciTech Premium Collection</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Nursing & Allied Health Database (Alumni Edition)</collection><collection>ProQuest Biological Science Collection</collection><collection>Health & Medical Collection (Alumni Edition)</collection><collection>Medical Database</collection><collection>Algology Mycology and Protozoology Abstracts (Microbiology C)</collection><collection>Biological Science Database</collection><collection>Nursing & Allied Health Premium</collection><collection>Biotechnology and BioEngineering Abstracts</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>MEDLINE - Academic</collection><jtitle>Journal of perinatology</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Weems, M F</au><au>Graetz, I</au><au>Lan, R</au><au>DeBaer, L R</au><au>Beeman, G</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Electronic communication preferences among mothers in the neonatal intensive care unit</atitle><jtitle>Journal of perinatology</jtitle><stitle>J Perinatol</stitle><addtitle>J Perinatol</addtitle><date>2016-11-01</date><risdate>2016</risdate><volume>36</volume><issue>11</issue><spage>997</spage><epage>1000</epage><pages>997-1000</pages><issn>0743-8346</issn><eissn>1476-5543</eissn><abstract>Objective:
Mobile communication with the medical-care team has the potential to decrease stress among parents of infants admitted to the neonatal intensive care unit (NICU). We assessed mobile use and communication preferences in a population of urban minority NICU mothers.
Study Design:
A 30-question English language survey was administered to mothers of NICU patients.
Results:
The survey was completed by 217 mothers, 75% were Black, and 75% reported annual household income below $20 000. Only 56% had a computer with Internet access at home, but 79% used smartphones. Most (79%) have searched the Internet for health information in the past year. Receiving electronic messages about their babies was viewed favorably, and text messaging was the preferred platform. The majority of mothers felt electronic messaging would improve communication but should not replace verbal communication.
Conclusion:
Mobile communication is used widely in this population of NICU mothers and could potentially improve provider–parent communication and reduce parental stress.</abstract><cop>New York</cop><pub>Nature Publishing Group US</pub><pmid>27513326</pmid><doi>10.1038/jp.2016.125</doi><tpages>4</tpages><oa>free_for_read</oa></addata></record> |
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subjects | 692/700/1719 Adult African Americans Babies Communication Electronic messaging systems Ethnicity Female Humans Infant, Newborn Intensive care Intensive Care Units, Neonatal Internet Internet access Male Medicine Medicine & Public Health Minority & ethnic groups Mothers Mothers - psychology Neonatal intensive care units Neonates Newborn babies original-article Parents Parents - psychology Patient Preference - psychology Pediatric Surgery Pediatrics Physician-Patient Relations Polls & surveys Population Portable computers Preventive medicine Science Short message service Smartphone - utilization Smartphones Surveys Surveys and Questionnaires Technology application Text messaging Verbal communication Young Adult |
title | Electronic communication preferences among mothers in the neonatal intensive care unit |
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