Health, performance and emotional intelligence: an exploratory study of retail managers

Contemporary theories place emotions and self‐regulation at the centre of a dynamic process of stress. Emotional Intelligence (EQ) is the ability to perceive, understand and reflectively manage one's own emotions and those of others. This study, which was situated within the management populati...

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Veröffentlicht in:Stress and health 2002-04, Vol.18 (2), p.63-68
Hauptverfasser: Slaski, Mark, Cartwright, Susan
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container_title Stress and health
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creator Slaski, Mark
Cartwright, Susan
description Contemporary theories place emotions and self‐regulation at the centre of a dynamic process of stress. Emotional Intelligence (EQ) is the ability to perceive, understand and reflectively manage one's own emotions and those of others. This study, which was situated within the management population (n = 224) of a large retail organization, investigates the relationship between a measure of EQ, subjective stress, distress, general health, morale, quality of working life and management performance. Significant correlations in the expected direction were found, indicating that managers who scored higher in EQ suffered less subjective stress, experienced better health and well‐being, and demonstrated better management performance. Copyright © 2002 John Wiley & Sons, Ltd.
doi_str_mv 10.1002/smi.926
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source Wiley Online Library Journals Frontfile Complete
subjects Biological and medical sciences
emotional intelligence
Fundamental and applied biological sciences. Psychology
Illness and personality
Occupational psychology
Personality, behavior and health
Psychology and medicine
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
retail industry
stress and emotions
stress and performance
Work condition. Job performance. Stress
working conditions
title Health, performance and emotional intelligence: an exploratory study of retail managers
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