Using a Delphi Method to Identify Human Factors Contributing to Nursing Errors

PURPOSE The purpose of this study was to identify human factors associated with nursing errors. DESIGN Using a Delphi technique, this study used feedback from a panel of nurse experts (n = 25) on an initial qualitative survey questionnaire followed by summarizing the results with feedback and confir...

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Veröffentlicht in:Nursing forum (Hillsdale) 2017-07, Vol.52 (3), p.173-179
Hauptverfasser: Roth, Cheryl, Brewer, Melanie, Wieck, K. Lynn
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container_title Nursing forum (Hillsdale)
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creator Roth, Cheryl
Brewer, Melanie
Wieck, K. Lynn
description PURPOSE The purpose of this study was to identify human factors associated with nursing errors. DESIGN Using a Delphi technique, this study used feedback from a panel of nurse experts (n = 25) on an initial qualitative survey questionnaire followed by summarizing the results with feedback and confirmation. METHODS Synthesized factors regarding causes of errors were incorporated into a quantitative Likert‐type scale, and the original expert panel participants were queried a second time to validate responses. FINDINGS The list identified 24 items as most common causes of nursing errors, including swamping and errors made by others that nurses are expected to recognize and fix. The responses provided a consensus top 10 errors list based on means with heavy workload and fatigue at the top of the list. CONCLUSIONS The use of the Delphi survey established consensus and developed a platform upon which future study of nursing errors can evolve as a link to future solutions. This list of human factors in nursing errors should serve to stimulate dialogue among nurses about how to prevent errors and improve outcomes. CLINICAL RELEVANCE Human and system failures have been the subject of an abundance of research, yet nursing errors continue to occur.
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CONCLUSIONS The use of the Delphi survey established consensus and developed a platform upon which future study of nursing errors can evolve as a link to future solutions. This list of human factors in nursing errors should serve to stimulate dialogue among nurses about how to prevent errors and improve outcomes. 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source Applied Social Sciences Index & Abstracts (ASSIA); MEDLINE; Wiley Online Library Journals Frontfile Complete
subjects Attitude of Health Personnel
Clinical Nursing Research - methods
Delphi method
Delphi survey
Delphi Technique
Fatigue
Feedback
human factors
Human factors research
Humans
Medical errors
Medical Errors - nursing
Medical Errors - prevention & control
Nurses - psychology
Nursing
nursing errors
Occupational health
Polls & surveys
Qualitative research
Surveys and Questionnaires
swamping
Workloads
title Using a Delphi Method to Identify Human Factors Contributing to Nursing Errors
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