The relationships among supply chain partnerships, customer orientation, and operational performance: the effect of flexibility

The research goal of this study was to investigate how supply chain partnerships and customer orientation affect the operational performance of food service companies by moderating flexibility. In total, 725 invitation messages were mailed to members of Ihergo, Groupon, 17P, of which, 166 were retur...

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Veröffentlicht in:	Information systems and e-business management 2016-05, Vol.14 (2), p.415-441
Hauptverfasser:	Ku, Edward C. S., Wu, Wu-Chung, Chen, Yan Ju
Format:	Artikel
Sprache:	eng
Schlagworte:	Analysis Assessments Business and Management Collaboration Consumers Customer services Electronic commerce Flexibility Food service Food service industry Foods Information Systems Applications (incl.Internet) Innovations Internet Inventory Inventory control IT in Business Management Orientation Original Article Partnering Partnerships Product development Shopping Studies Suppliers Supply chain management Supply chains Tourism
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