Defining and Measuring Patient Satisfaction

Reporting patient satisfaction has become an increasingly common component of studies evaluating treatment outcomes. However the construct of “patient satisfaction” is one that is complex and context dependent. While there is no question that careful, reliable, and valid measurement of this importan...

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Veröffentlicht in:The Journal of hand surgery (American ed.) 2016-09, Vol.41 (9), p.929-931
1. Verfasser: Graham, Brent, MD, MSc
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container_title The Journal of hand surgery (American ed.)
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creator Graham, Brent, MD, MSc
description Reporting patient satisfaction has become an increasingly common component of studies evaluating treatment outcomes. However the construct of “patient satisfaction” is one that is complex and context dependent. While there is no question that careful, reliable, and valid measurement of this important aspect of patient care is required, tools for achieving this objective have not been fully developed. Measures of patient satisfaction that reflect the unique role of the hand in everyday life will require the same approach to instrument development as has been used to move forward the field of outcome measurement in general.
doi_str_mv 10.1016/j.jhsa.2016.07.109
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subjects expectation
Hand - surgery
Humans
Orthopedics
Patient Reported Outcome Measures
Patient Satisfaction
quality
Quality of Life
Surveys and Questionnaires
Treatment Outcome
value
title Defining and Measuring Patient Satisfaction
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