EFFICACY OF A “CONTACT CENTER-BASED COMMUNICATION” IN OPTIMIZING THE CARE OF INFLAMMATORY BOWEL DISEASES

Abstract BACKGROUND Telephone helplines are a useful vehicle for the management of chronic diseases even though data on how these can ease management of inflammatory bowel disease (IBD) is still scarce. AIM: to analyze our two-years’ experience with the first telephone helpline dedicated to IBD in I...

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Veröffentlicht in:	Digestive and liver disease 2016-08, Vol.48 (8), p.869-873
Hauptverfasser:	Castiglione, Fabiana, Imperatore, Nicola, Testa, Anna, Rea, Matilde, Nardone, Olga Maria, Gervetti, Paola, Taranto, Maria Laura, D’Onofrio, Gaetano, Caporaso, Nicola, Rispo, Antonio
Format:	Artikel
Sprache:	eng
Schlagworte:	Adherence Adolescent Adult Aged Ambulatory Care - statistics & numerical data Communication Contact center Crohn Female Gastroenterology and Hepatology Hospitalization - statistics & numerical data Hotlines - statistics & numerical data Humans IBD IBD-helpline Inflammatory Bowel Diseases - epidemiology Inflammatory Bowel Diseases - therapy Italy Male Middle Aged Prospective Studies Severity of Illness Index Ulcerative colitis Young Adult
Online-Zugang:	Volltext
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