Helping Callers to the National Suicide Prevention Lifeline Who Are at Imminent Risk of Suicide: Evaluation of Caller Risk Profiles and Interventions Implemented

Crisis lines are settings where identifying individuals at imminent risk of suicidal behavior and intervening to keep them safe are critical activities. We examined clinical characteristics of crisis callers assessed by telephone crisis helpers as being at imminent risk of suicide, and the intervent...

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Veröffentlicht in:Suicide & life-threatening behavior 2016-04, Vol.46 (2), p.172-190
Hauptverfasser: Gould, Madelyn S., Lake, Alison M., Munfakh, Jimmie Lou, Galfalvy, Hanga, Kleinman, Marjorie, Williams, Caitlin, Glass, Andrew, McKeon, Richard
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container_end_page 190
container_issue 2
container_start_page 172
container_title Suicide & life-threatening behavior
container_volume 46
creator Gould, Madelyn S.
Lake, Alison M.
Munfakh, Jimmie Lou
Galfalvy, Hanga
Kleinman, Marjorie
Williams, Caitlin
Glass, Andrew
McKeon, Richard
description Crisis lines are settings where identifying individuals at imminent risk of suicidal behavior and intervening to keep them safe are critical activities. We examined clinical characteristics of crisis callers assessed by telephone crisis helpers as being at imminent risk of suicide, and the interventions implemented with these callers. Data were derived from 491 call reports completed by 132 helpers at eight crisis centers in the National Suicide Prevention Lifeline network. Helpers actively engaged the callers in collaborating to keep themselves safe on 76.4% of calls and sent emergency services without the callers' collaboration on 24.6% of calls. Four different profiles of imminent risk calls emerged. Caller profiles and some helper characteristics were associated with intervention type. Our findings provide a first step toward an empirical formulation of imminent risk warning signs and recommended interventions.
doi_str_mv 10.1111/sltb.12182
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subjects Crisis Intervention
Emergency medical care
Female
Follow-Up Studies
Hotlines
Humans
Intervention
Male
Prevention
Risk Assessment
Suicidal Ideation
Suicide - prevention & control
Suicide - psychology
Suicide prevention
Suicide, Attempted - prevention & control
Suicide, Attempted - psychology
Suicides & suicide attempts
Surveys and Questionnaires
United States
title Helping Callers to the National Suicide Prevention Lifeline Who Are at Imminent Risk of Suicide: Evaluation of Caller Risk Profiles and Interventions Implemented
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