Monetary Incentives, Feedback, and Recognition—Complements or Substitutes? Evidence from a Field Experiment in a Retail Services Company

This study investigates the performance effects of the combined use of three reinforcers, or incentive motivators, commonly used by companies: monetary incentives, feedback, and recognition. Using a field experiment in a retail services company, I test whether these incentives, which appeal to diver...

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Veröffentlicht in:The Accounting review 2016-01, Vol.91 (1), p.279-297
1. Verfasser: Lourenço, Sofia M.
Format: Artikel
Sprache:eng
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