Service level agreements on IP networks

This paper provides an overview of service level agreements (SLAs) in IP networks. It looks at the typical components of an SLA and identifies three common approaches that are used to satisfy SLAs in IP networks. The implications of using the approaches in the context of a network service provider,...

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Veröffentlicht in:Proceedings of the IEEE 2004-09, Vol.92 (9), p.1382-1388
1. Verfasser: Verma, D.C.
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description This paper provides an overview of service level agreements (SLAs) in IP networks. It looks at the typical components of an SLA and identifies three common approaches that are used to satisfy SLAs in IP networks. The implications of using the approaches in the context of a network service provider, a hosting service provider, and an enterprise are examined. While most providers currently offer a static insurance approach toward supporting SLAs, the schemes that can lead to more dynamic approaches are identified.
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subjects Availability
Computer networks
Condition monitoring
Context-aware services
Delay
Dynamics
Industrial relations
Insurance
IP (Internet Protocol)
IP networks
Maintenance
Network servers
Networks
title Service level agreements on IP networks
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