Interpersonal relations and nurses' job satisfaction through knowledge and usage of relational skills
Many interpersonal labor disputes stem from the lack of communication skills and the relational problems in the interactions between health professionals. A qualitative study was conducted in a Spanish hospital in order to get to know how the communicative interaction between hospital nurses is like...
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| Veröffentlicht in: | Applied nursing research 2015-11, Vol.28 (4), p.257-261 |
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| container_title | Applied nursing research |
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| creator | Lapeña-Moñux, Yolanda Raquel Cibanal-Juan, Luis Maciá-Soler, Mª. Loreto Orts-Cortés, Mª. Isabel Pedraz-Marcos, Azucena |
| description | Many interpersonal labor disputes stem from the lack of communication skills and the relational problems in the interactions between health professionals.
A qualitative study was conducted in a Spanish hospital in order to get to know how the communicative interaction between hospital nurses is like in relation to the nurses' interpersonal interaction and communication skills developed in their working relationships. Twenty-one hospital nurses between 29 and 55years old, working in different wards, were interviewed. Open-ended interview discourses were transcribed verbatim and analyzed using qualitative content analysis.
The following four key themes were analyzed: communication and sender; communication and awareness of who has the problem; non-verbal communication; communication and recipient.
The results of this study highlight the need to broaden nurses' relational–communication skills in order to increase job satisfaction. |
| doi_str_mv | 10.1016/j.apnr.2015.01.009 |
| format | Article |
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A qualitative study was conducted in a Spanish hospital in order to get to know how the communicative interaction between hospital nurses is like in relation to the nurses' interpersonal interaction and communication skills developed in their working relationships. Twenty-one hospital nurses between 29 and 55years old, working in different wards, were interviewed. Open-ended interview discourses were transcribed verbatim and analyzed using qualitative content analysis.
The following four key themes were analyzed: communication and sender; communication and awareness of who has the problem; non-verbal communication; communication and recipient.
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A qualitative study was conducted in a Spanish hospital in order to get to know how the communicative interaction between hospital nurses is like in relation to the nurses' interpersonal interaction and communication skills developed in their working relationships. Twenty-one hospital nurses between 29 and 55years old, working in different wards, were interviewed. Open-ended interview discourses were transcribed verbatim and analyzed using qualitative content analysis.
The following four key themes were analyzed: communication and sender; communication and awareness of who has the problem; non-verbal communication; communication and recipient.
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The following four key themes were analyzed: communication and sender; communication and awareness of who has the problem; non-verbal communication; communication and recipient.
The results of this study highlight the need to broaden nurses' relational–communication skills in order to increase job satisfaction.</abstract><cop>United States</cop><pub>Elsevier Inc</pub><pmid>26608422</pmid><doi>10.1016/j.apnr.2015.01.009</doi><tpages>5</tpages><oa>free_for_read</oa></addata></record> |
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| ispartof | Applied nursing research, 2015-11, Vol.28 (4), p.257-261 |
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| source | MEDLINE; Elsevier ScienceDirect Journals Complete; Applied Social Sciences Index & Abstracts (ASSIA) |
| subjects | Adult Body image Communication Communication skills Content analysis Empathy Feedback Female Hospital Humans Interpersonal Relations Interpersonal relationships Interviews as Topic Job Satisfaction Knowledge Medical personnel Middle Aged Nurses Nurses - classification Nurses - psychology Nursing Nursing staff Professional knowledge Qualitative research Social interaction Spanish nurses Working relationships |
| title | Interpersonal relations and nurses' job satisfaction through knowledge and usage of relational skills |
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