Achieving Social Alignment between Business and IT – an Empirical Evaluation of the Efficacy of IT Governance Mechanisms

How can firms improve the degree of social alignment between their business and IT units? Many years of research have shown the importance of business-IT alignment and its various facets, yet research on the efficacy of IT governance mechanisms to improve business-IT alignment is scarce. In this pap...

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Veröffentlicht in:Journal of information technology 2015-06, Vol.30 (2), p.119-135
Hauptverfasser: Schlosser, Frank, Beimborn, Daniel, Weitzel, Tim, Wagner, Heinz-Theo
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container_end_page 135
container_issue 2
container_start_page 119
container_title Journal of information technology
container_volume 30
creator Schlosser, Frank
Beimborn, Daniel
Weitzel, Tim
Wagner, Heinz-Theo
description How can firms improve the degree of social alignment between their business and IT units? Many years of research have shown the importance of business-IT alignment and its various facets, yet research on the efficacy of IT governance mechanisms to improve business-IT alignment is scarce. In this paper, we develop a model of social alignment at the operational level that considers the degree of social capital between an organization's business and IT units, IT personnel's business understanding, and a set of formal and informal IT governance mechanisms that drive the creation of social alignment and business value. Using survey data from 132 US banks, we show that social alignment is driven to varying degrees by a broad variety of IT governance mechanisms ranging from top management support and IT representation on the executive board to joint IT planning and IS training, regular meeting cycles, and liaison units. Our research contributes substantially to the practical demand on business-IT alignment research for an effective toolkit of IT governance mechanisms.
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source SAGE Complete A-Z List
subjects Alignment
Banking
Boards
Business
Business and Management
Business Information Systems
Collaboration
Effectiveness
Enterprisewide computing
Executives
Financial services
Hypotheses
Information systems
Information Systems and Communication Service
Information technology
Innovation/Technology Management
Knowledge
Management
Personnel
Polls & surveys
Representations
Research Article
Social capital
Social responsibility
Strategic planning
Studies
Systems management
Technological planning
title Achieving Social Alignment between Business and IT – an Empirical Evaluation of the Efficacy of IT Governance Mechanisms
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