Insights into individual's online shopping continuance intention
Purpose – The purpose of this paper is to provide insights into individual's online shopping continuance intention. The research uses the Expectation Confirmation Theory and Technology Acceptance Model as theoretical foundations to develop a model to achieve this aim. Design/methodology/approac...
Gespeichert in:
| Veröffentlicht in: | Industrial management + data systems 2014-10, Vol.114 (9), p.1453-1476 |
|---|---|
| Hauptverfasser: | , , , |
| Format: | Artikel |
| Sprache: | eng |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| container_end_page | 1476 |
|---|---|
| container_issue | 9 |
| container_start_page | 1453 |
| container_title | Industrial management + data systems |
| container_volume | 114 |
| creator | Mohamed, Norshidah Hussein, Ramlah Hidayah Ahmad Zamzuri, Nurul Haghshenas, Hanif |
| description | Purpose
– The purpose of this paper is to provide insights into individual's online shopping continuance intention. The research uses the Expectation Confirmation Theory and Technology Acceptance Model as theoretical foundations to develop a model to achieve this aim.
Design/methodology/approach
– The research uses a cross-sectional survey research design approach. An online marketplace web site that connects buyers and sellers in Malaysia serves as the research context. Data were collected using convenience approach.
Findings
– Results suggest satisfaction contributes to individual online shopping continuance intention. Consistent with extant research, perceived usefulness of web site links to online shopping continuance intention. Contrary to past findings, perceived ease of web site use does not directly contribute to online shopping continuance intention. Individual's price-oriented lifestyle, perceived ease of web site use and usefulness contributed to individual's satisfaction with online shopping experience. People with time-oriented, net-oriented and price-oriented lifestyles and preference for a web site contribute to perceived ease of web site use. Extraverts have online shopping intention while emotional stability moderates the relationship between perceived usefulness of web site and satisfaction in online shopping.
Originality/value
– Findings aid web service provider and internet retailers when explaining individual continuance intention of online shopping. This research advances understanding of the role of satisfaction, perceived ease of web site use and perceived web site usefulness regarding online shopping continuance intention. The research also sheds light on individual attributes as contributors to online shopping experience, continuance and perceptions of web site. |
| doi_str_mv | 10.1108/IMDS-07-2014-0201 |
| format | Article |
| fullrecord | <record><control><sourceid>proquest_cross</sourceid><recordid>TN_cdi_proquest_miscellaneous_1709767361</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>2093340408</sourcerecordid><originalsourceid>FETCH-LOGICAL-c428t-713eeb5ab4639d48a2736bfeeed6936abf90db1b70cd62fb3ca19451f2b4005d3</originalsourceid><addsrcrecordid>eNqNkT1PwzAQhi0EEqXwA9gqMcASOH_ETjZQ-apUxADMlh07ravUDnGCxL_HUVlADCx3utPzvtK9h9AphkuMobhaPN2-ZCAyAphlkOoemmCRF1kuCrqPJkA4zfJciEN0FOMGIC0In6DrhY9ute7jzPk-pGLchzODas7jLPjGeTuL69C2zq9mVfC984PylR1pm6bgj9FBrZpoT777FL3d373OH7Pl88NifrPMKkaKPhOYWqtzpRmnpWGFIoJyXVtrDS8pV7ouwWisBVSGk1rTSuGS5bgmmgHkhk7Rxc637cL7YGMvty5WtmmUt2GIEgsoBU-m-J8oKwgk9OwXuglD59MhkkBJKQMGRaLwjqq6EGNna9l2bqu6T4lBjvHLMX4JQo7xyzH-pIGdxm5tpxrzp-THx-gXGsmGAQ</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>2093340408</pqid></control><display><type>article</type><title>Insights into individual's online shopping continuance intention</title><source>Emerald Journals</source><source>Standard: Emerald eJournal Premier Collection</source><creator>Mohamed, Norshidah ; Hussein, Ramlah ; Hidayah Ahmad Zamzuri, Nurul ; Haghshenas, Hanif</creator><creatorcontrib>Mohamed, Norshidah ; Hussein, Ramlah ; Hidayah Ahmad Zamzuri, Nurul ; Haghshenas, Hanif</creatorcontrib><description>Purpose
– The purpose of this paper is to provide insights into individual's online shopping continuance intention. The research uses the Expectation Confirmation Theory and Technology Acceptance Model as theoretical foundations to develop a model to achieve this aim.
Design/methodology/approach
– The research uses a cross-sectional survey research design approach. An online marketplace web site that connects buyers and sellers in Malaysia serves as the research context. Data were collected using convenience approach.
Findings
– Results suggest satisfaction contributes to individual online shopping continuance intention. Consistent with extant research, perceived usefulness of web site links to online shopping continuance intention. Contrary to past findings, perceived ease of web site use does not directly contribute to online shopping continuance intention. Individual's price-oriented lifestyle, perceived ease of web site use and usefulness contributed to individual's satisfaction with online shopping experience. People with time-oriented, net-oriented and price-oriented lifestyles and preference for a web site contribute to perceived ease of web site use. Extraverts have online shopping intention while emotional stability moderates the relationship between perceived usefulness of web site and satisfaction in online shopping.
Originality/value
– Findings aid web service provider and internet retailers when explaining individual continuance intention of online shopping. This research advances understanding of the role of satisfaction, perceived ease of web site use and perceived web site usefulness regarding online shopping continuance intention. The research also sheds light on individual attributes as contributors to online shopping experience, continuance and perceptions of web site.</description><identifier>ISSN: 0263-5577</identifier><identifier>EISSN: 1758-5783</identifier><identifier>DOI: 10.1108/IMDS-07-2014-0201</identifier><language>eng</language><publisher>Wembley: Emerald Group Publishing Limited</publisher><subject>Cross sections ; Data management systems ; Design engineering ; Electronic commerce ; Foundations ; Industrial management ; Information & knowledge management ; Information systems ; Internet ; Online shopping ; Perception ; Shopping ; Technology Acceptance Model ; Technology utilization ; Websites</subject><ispartof>Industrial management + data systems, 2014-10, Vol.114 (9), p.1453-1476</ispartof><rights>Emerald Group Publishing Limited</rights><rights>Emerald Group Publishing Limited 2014</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c428t-713eeb5ab4639d48a2736bfeeed6936abf90db1b70cd62fb3ca19451f2b4005d3</citedby><cites>FETCH-LOGICAL-c428t-713eeb5ab4639d48a2736bfeeed6936abf90db1b70cd62fb3ca19451f2b4005d3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.emerald.com/insight/content/doi/10.1108/IMDS-07-2014-0201/full/pdf$$EPDF$$P50$$Gemerald$$H</linktopdf><linktohtml>$$Uhttps://www.emerald.com/insight/content/doi/10.1108/IMDS-07-2014-0201/full/html$$EHTML$$P50$$Gemerald$$H</linktohtml><link.rule.ids>314,776,780,961,11615,21675,27903,27904,52664,52667,53222,53350</link.rule.ids></links><search><creatorcontrib>Mohamed, Norshidah</creatorcontrib><creatorcontrib>Hussein, Ramlah</creatorcontrib><creatorcontrib>Hidayah Ahmad Zamzuri, Nurul</creatorcontrib><creatorcontrib>Haghshenas, Hanif</creatorcontrib><title>Insights into individual's online shopping continuance intention</title><title>Industrial management + data systems</title><description>Purpose
– The purpose of this paper is to provide insights into individual's online shopping continuance intention. The research uses the Expectation Confirmation Theory and Technology Acceptance Model as theoretical foundations to develop a model to achieve this aim.
Design/methodology/approach
– The research uses a cross-sectional survey research design approach. An online marketplace web site that connects buyers and sellers in Malaysia serves as the research context. Data were collected using convenience approach.
Findings
– Results suggest satisfaction contributes to individual online shopping continuance intention. Consistent with extant research, perceived usefulness of web site links to online shopping continuance intention. Contrary to past findings, perceived ease of web site use does not directly contribute to online shopping continuance intention. Individual's price-oriented lifestyle, perceived ease of web site use and usefulness contributed to individual's satisfaction with online shopping experience. People with time-oriented, net-oriented and price-oriented lifestyles and preference for a web site contribute to perceived ease of web site use. Extraverts have online shopping intention while emotional stability moderates the relationship between perceived usefulness of web site and satisfaction in online shopping.
Originality/value
– Findings aid web service provider and internet retailers when explaining individual continuance intention of online shopping. This research advances understanding of the role of satisfaction, perceived ease of web site use and perceived web site usefulness regarding online shopping continuance intention. The research also sheds light on individual attributes as contributors to online shopping experience, continuance and perceptions of web site.</description><subject>Cross sections</subject><subject>Data management systems</subject><subject>Design engineering</subject><subject>Electronic commerce</subject><subject>Foundations</subject><subject>Industrial management</subject><subject>Information & knowledge management</subject><subject>Information systems</subject><subject>Internet</subject><subject>Online shopping</subject><subject>Perception</subject><subject>Shopping</subject><subject>Technology Acceptance Model</subject><subject>Technology utilization</subject><subject>Websites</subject><issn>0263-5577</issn><issn>1758-5783</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2014</creationdate><recordtype>article</recordtype><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><sourceid>GUQSH</sourceid><sourceid>M2O</sourceid><recordid>eNqNkT1PwzAQhi0EEqXwA9gqMcASOH_ETjZQ-apUxADMlh07ravUDnGCxL_HUVlADCx3utPzvtK9h9AphkuMobhaPN2-ZCAyAphlkOoemmCRF1kuCrqPJkA4zfJciEN0FOMGIC0In6DrhY9ute7jzPk-pGLchzODas7jLPjGeTuL69C2zq9mVfC984PylR1pm6bgj9FBrZpoT777FL3d373OH7Pl88NifrPMKkaKPhOYWqtzpRmnpWGFIoJyXVtrDS8pV7ouwWisBVSGk1rTSuGS5bgmmgHkhk7Rxc637cL7YGMvty5WtmmUt2GIEgsoBU-m-J8oKwgk9OwXuglD59MhkkBJKQMGRaLwjqq6EGNna9l2bqu6T4lBjvHLMX4JQo7xyzH-pIGdxm5tpxrzp-THx-gXGsmGAQ</recordid><startdate>20141007</startdate><enddate>20141007</enddate><creator>Mohamed, Norshidah</creator><creator>Hussein, Ramlah</creator><creator>Hidayah Ahmad Zamzuri, Nurul</creator><creator>Haghshenas, Hanif</creator><general>Emerald Group Publishing Limited</general><scope>AAYXX</scope><scope>CITATION</scope><scope>7SC</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>8AO</scope><scope>8FD</scope><scope>8FE</scope><scope>8FG</scope><scope>AFKRA</scope><scope>ARAPS</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>BGLVJ</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>F28</scope><scope>FR3</scope><scope>F~G</scope><scope>GNUQQ</scope><scope>GUQSH</scope><scope>HCIFZ</scope><scope>JQ2</scope><scope>K6~</scope><scope>K7-</scope><scope>L.-</scope><scope>L7M</scope><scope>L~C</scope><scope>L~D</scope><scope>M0C</scope><scope>M0N</scope><scope>M2O</scope><scope>MBDVC</scope><scope>P5Z</scope><scope>P62</scope><scope>PQBIZ</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>Q9U</scope></search><sort><creationdate>20141007</creationdate><title>Insights into individual's online shopping continuance intention</title><author>Mohamed, Norshidah ; Hussein, Ramlah ; Hidayah Ahmad Zamzuri, Nurul ; Haghshenas, Hanif</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c428t-713eeb5ab4639d48a2736bfeeed6936abf90db1b70cd62fb3ca19451f2b4005d3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2014</creationdate><topic>Cross sections</topic><topic>Data management systems</topic><topic>Design engineering</topic><topic>Electronic commerce</topic><topic>Foundations</topic><topic>Industrial management</topic><topic>Information & knowledge management</topic><topic>Information systems</topic><topic>Internet</topic><topic>Online shopping</topic><topic>Perception</topic><topic>Shopping</topic><topic>Technology Acceptance Model</topic><topic>Technology utilization</topic><topic>Websites</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Mohamed, Norshidah</creatorcontrib><creatorcontrib>Hussein, Ramlah</creatorcontrib><creatorcontrib>Hidayah Ahmad Zamzuri, Nurul</creatorcontrib><creatorcontrib>Haghshenas, Hanif</creatorcontrib><collection>CrossRef</collection><collection>Computer and Information Systems Abstracts</collection><collection>ABI/INFORM Collection</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ProQuest Pharma Collection</collection><collection>Technology Research Database</collection><collection>ProQuest SciTech Collection</collection><collection>ProQuest Technology Collection</collection><collection>ProQuest Central UK/Ireland</collection><collection>Advanced Technologies & Aerospace Collection</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>Technology Collection (ProQuest)</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>ANTE: Abstracts in New Technology & Engineering</collection><collection>Engineering Research Database</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>ProQuest Central Student</collection><collection>Research Library Prep</collection><collection>SciTech Premium Collection</collection><collection>ProQuest Computer Science Collection</collection><collection>ProQuest Business Collection</collection><collection>Computer Science Database</collection><collection>ABI/INFORM Professional Advanced</collection><collection>Advanced Technologies Database with Aerospace</collection><collection>Computer and Information Systems Abstracts Academic</collection><collection>Computer and Information Systems Abstracts Professional</collection><collection>ABI/INFORM Global</collection><collection>Computing Database</collection><collection>Research Library</collection><collection>Research Library (Corporate)</collection><collection>Advanced Technologies & Aerospace Database</collection><collection>ProQuest Advanced Technologies & Aerospace Collection</collection><collection>ProQuest One Business</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central Basic</collection><jtitle>Industrial management + data systems</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Mohamed, Norshidah</au><au>Hussein, Ramlah</au><au>Hidayah Ahmad Zamzuri, Nurul</au><au>Haghshenas, Hanif</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Insights into individual's online shopping continuance intention</atitle><jtitle>Industrial management + data systems</jtitle><date>2014-10-07</date><risdate>2014</risdate><volume>114</volume><issue>9</issue><spage>1453</spage><epage>1476</epage><pages>1453-1476</pages><issn>0263-5577</issn><eissn>1758-5783</eissn><abstract>Purpose
– The purpose of this paper is to provide insights into individual's online shopping continuance intention. The research uses the Expectation Confirmation Theory and Technology Acceptance Model as theoretical foundations to develop a model to achieve this aim.
Design/methodology/approach
– The research uses a cross-sectional survey research design approach. An online marketplace web site that connects buyers and sellers in Malaysia serves as the research context. Data were collected using convenience approach.
Findings
– Results suggest satisfaction contributes to individual online shopping continuance intention. Consistent with extant research, perceived usefulness of web site links to online shopping continuance intention. Contrary to past findings, perceived ease of web site use does not directly contribute to online shopping continuance intention. Individual's price-oriented lifestyle, perceived ease of web site use and usefulness contributed to individual's satisfaction with online shopping experience. People with time-oriented, net-oriented and price-oriented lifestyles and preference for a web site contribute to perceived ease of web site use. Extraverts have online shopping intention while emotional stability moderates the relationship between perceived usefulness of web site and satisfaction in online shopping.
Originality/value
– Findings aid web service provider and internet retailers when explaining individual continuance intention of online shopping. This research advances understanding of the role of satisfaction, perceived ease of web site use and perceived web site usefulness regarding online shopping continuance intention. The research also sheds light on individual attributes as contributors to online shopping experience, continuance and perceptions of web site.</abstract><cop>Wembley</cop><pub>Emerald Group Publishing Limited</pub><doi>10.1108/IMDS-07-2014-0201</doi><tpages>24</tpages></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 0263-5577 |
| ispartof | Industrial management + data systems, 2014-10, Vol.114 (9), p.1453-1476 |
| issn | 0263-5577 1758-5783 |
| language | eng |
| recordid | cdi_proquest_miscellaneous_1709767361 |
| source | Emerald Journals; Standard: Emerald eJournal Premier Collection |
| subjects | Cross sections Data management systems Design engineering Electronic commerce Foundations Industrial management Information & knowledge management Information systems Internet Online shopping Perception Shopping Technology Acceptance Model Technology utilization Websites |
| title | Insights into individual's online shopping continuance intention |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-24T11%3A50%3A22IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest_cross&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Insights%20into%20individual's%20online%20shopping%20continuance%20intention&rft.jtitle=Industrial%20management%20+%20data%20systems&rft.au=Mohamed,%20Norshidah&rft.date=2014-10-07&rft.volume=114&rft.issue=9&rft.spage=1453&rft.epage=1476&rft.pages=1453-1476&rft.issn=0263-5577&rft.eissn=1758-5783&rft_id=info:doi/10.1108/IMDS-07-2014-0201&rft_dat=%3Cproquest_cross%3E2093340408%3C/proquest_cross%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=2093340408&rft_id=info:pmid/&rfr_iscdi=true |