"Making my own luck": Serendipity strategies and how to support them in digital information environments

Serendipity occurs when unexpected circumstances and an “aha” moment of insight result in a valuable, unanticipated outcome. Designing digital information environments to support serendipity can not only provide users with new knowledge, but also propel them in directions they might not otherwise ha...

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Veröffentlicht in:Journal of the Association for Information Science and Technology 2014-11, Vol.65 (11), p.2179-2194
Hauptverfasser: Makri, Stephann, Blandford, Ann, Woods, Mel, Sharples, Sarah, Maxwell, Deborah
Format: Artikel
Sprache:eng
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