Composing a Core Set of Performance Indicators for Public Mental Health Care: A Modified Delphi Procedure

Public mental health care (PMHC) systems are responsible for the wellbeing of vulnerable groups that cope with complex psychosocial problems. This article describes the development of a set of performance indicators that are feasible, meaningful, and useful to assess the quality of the PMHC system i...

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Veröffentlicht in:Administration and policy in mental health and mental health services research 2014-09, Vol.41 (5), p.625-635
Hauptverfasser: Lauriks, Steve, de Wit, Matty A. S., Buster, Marcel C. A., Arah, Onyebuchi A., Klazinga, Niek S.
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container_end_page 635
container_issue 5
container_start_page 625
container_title Administration and policy in mental health and mental health services research
container_volume 41
creator Lauriks, Steve
de Wit, Matty A. S.
Buster, Marcel C. A.
Arah, Onyebuchi A.
Klazinga, Niek S.
description Public mental health care (PMHC) systems are responsible for the wellbeing of vulnerable groups that cope with complex psychosocial problems. This article describes the development of a set of performance indicators that are feasible, meaningful, and useful to assess the quality of the PMHC system in Amsterdam, the Netherlands. Performance indicators were selected from an international inventory and presented to stakeholders of the PMHC system in a modified Delphi procedure. Characteristics of indicators were judged individually, before consensus on a core set was reached during a plenary discussion. Involving stakeholders at early stages of development increases support for quality assessment.
doi_str_mv 10.1007/s10488-013-0506-4
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source MEDLINE; PAIS Index; Applied Social Sciences Index & Abstracts (ASSIA); SpringerLink Journals - AutoHoldings
subjects Accountability
Addictions
Business metrics
Clinical Psychology
Collaboration
Community Mental Health Services - standards
Delphi
Delphi Technique
Epidemiology
Health Administration
Health care industry
Health care policy
Health Informatics
Health policy
Health promotion
Health services
Humans
Inventory
Medicine
Medicine & Public Health
Mental Disorders - therapy
Mental health
Mental health care
Netherlands
Original Article
Psychiatry
Public Health
Quality improvement
Quality Indicators, Health Care - standards
Quality of Health Care - standards
Transparency
title Composing a Core Set of Performance Indicators for Public Mental Health Care: A Modified Delphi Procedure
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