A study on the effects of routing symbol design on process model comprehension
Process modeling grammars are used to create models of business processes. In this paper, we discuss how different routing symbol designs affect an individual's ability to comprehend process models. We conduct an experiment with 154 students to ascertain which visual design principles influence...
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| Veröffentlicht in: | Decision Support Systems 2013-01, Vol.54 (2), p.1104-1118 |
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| container_title | Decision Support Systems |
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| creator | Figl, Kathrin Recker, Jan Mendling, Jan |
| description | Process modeling grammars are used to create models of business processes. In this paper, we discuss how different routing symbol designs affect an individual's ability to comprehend process models. We conduct an experiment with 154 students to ascertain which visual design principles influence process model comprehension. Our findings suggest that design principles related to perceptual discriminability and pop out improve comprehension accuracy. Furthermore, semantic transparency and aesthetic design of symbols lower the perceived difficulty of comprehension. Our results inform important principles about notational design of process modeling grammars and the effective use of process modeling in practice.
► Visual notation design principles influence process model comprehension. ► Perceived pop out of symbols affects process model comprehension. ► Perceived perceptual discriminability of symbols affects process model comprehension. ► Effects of individual perception of the symbol are stronger than the symbol itself. |
| doi_str_mv | 10.1016/j.dss.2012.10.037 |
| format | Article |
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► Visual notation design principles influence process model comprehension. ► Perceived pop out of symbols affects process model comprehension. ► Perceived perceptual discriminability of symbols affects process model comprehension. ► Effects of individual perception of the symbol are stronger than the symbol itself.</description><subject>Aesthetic design</subject><subject>Applied sciences</subject><subject>Business</subject><subject>Business process reengineering</subject><subject>Cognitive effectiveness</subject><subject>Comprehension</subject><subject>Design engineering</subject><subject>Exact sciences and technology</subject><subject>Firm modelling</subject><subject>Grammars</subject><subject>Mathematical models</subject><subject>Notational design</subject><subject>Operational research and scientific management</subject><subject>Operational research. Management science</subject><subject>Process modeling</subject><subject>Routing</subject><subject>Routing symbols</subject><subject>Semantics</subject><subject>Software engineering</subject><subject>Students</subject><subject>Studies</subject><subject>Symbols</subject><subject>Systems design</subject><subject>Visual</subject><issn>0167-9236</issn><issn>1873-5797</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2013</creationdate><recordtype>article</recordtype><recordid>eNp9kMFqGzEQhkVpIK6TB8hNUAq9rKtZ7a5kegqhTQqmvfguZGk2kdmVXM1uwW8fGZsecshp0PDN6J-PsTsQKxDQfduvPNGqFlCX90pI9YEtQCtZtWqtPrJFYVS1rmV3zT4R7YXopNLdgv2-5zTN_shT5NMLcux7dBPx1POc5inEZ07HcZcG7pHCczxxh5wcEvExeRy4S-Mh4wtGCinesKveDoS3l7pk258_tg9P1ebP46-H-03lGglThVrvtFO2lnrnROtl51t0CpV1JZcVtehBqraxynkJuitHdFoK8O1OC2vlkn09ry1R_s5IkxkDORwGGzHNZMqx0ArVgCro5zfoPs05lnAG6q5poF2DLBScKZcTUcbeHHIYbT4aEOYk2OxNEWxOgk-tIrjMfLlstuTs0GcbXaD_g7UCsdY1FO77mcMi5F_AbMgFjA59yMW18Sm888sr7RqPKg</recordid><startdate>201301</startdate><enddate>201301</enddate><creator>Figl, Kathrin</creator><creator>Recker, Jan</creator><creator>Mendling, Jan</creator><general>Elsevier B.V</general><general>Elsevier</general><general>Elsevier Sequoia S.A</general><scope>IQODW</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7SC</scope><scope>8FD</scope><scope>JQ2</scope><scope>L7M</scope><scope>L~C</scope><scope>L~D</scope></search><sort><creationdate>201301</creationdate><title>A study on the effects of routing symbol design on process model comprehension</title><author>Figl, Kathrin ; Recker, Jan ; Mendling, Jan</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c431t-e88b8c7a238bc05d36d5ec7e7ac637a020f13754a7cd318657968301d5b80aa3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2013</creationdate><topic>Aesthetic design</topic><topic>Applied sciences</topic><topic>Business</topic><topic>Business process reengineering</topic><topic>Cognitive effectiveness</topic><topic>Comprehension</topic><topic>Design engineering</topic><topic>Exact sciences and technology</topic><topic>Firm modelling</topic><topic>Grammars</topic><topic>Mathematical models</topic><topic>Notational design</topic><topic>Operational research and scientific management</topic><topic>Operational research. Management science</topic><topic>Process modeling</topic><topic>Routing</topic><topic>Routing symbols</topic><topic>Semantics</topic><topic>Software engineering</topic><topic>Students</topic><topic>Studies</topic><topic>Symbols</topic><topic>Systems design</topic><topic>Visual</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Figl, Kathrin</creatorcontrib><creatorcontrib>Recker, Jan</creatorcontrib><creatorcontrib>Mendling, Jan</creatorcontrib><collection>Pascal-Francis</collection><collection>CrossRef</collection><collection>Computer and Information Systems Abstracts</collection><collection>Technology Research Database</collection><collection>ProQuest Computer Science Collection</collection><collection>Advanced Technologies Database with Aerospace</collection><collection>Computer and Information Systems Abstracts Academic</collection><collection>Computer and Information Systems Abstracts Professional</collection><jtitle>Decision Support Systems</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Figl, Kathrin</au><au>Recker, Jan</au><au>Mendling, Jan</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>A study on the effects of routing symbol design on process model comprehension</atitle><jtitle>Decision Support Systems</jtitle><date>2013-01</date><risdate>2013</risdate><volume>54</volume><issue>2</issue><spage>1104</spage><epage>1118</epage><pages>1104-1118</pages><issn>0167-9236</issn><eissn>1873-5797</eissn><coden>DSSYDK</coden><abstract>Process modeling grammars are used to create models of business processes. 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| source | Elsevier ScienceDirect Journals |
| subjects | Aesthetic design Applied sciences Business Business process reengineering Cognitive effectiveness Comprehension Design engineering Exact sciences and technology Firm modelling Grammars Mathematical models Notational design Operational research and scientific management Operational research. Management science Process modeling Routing Routing symbols Semantics Software engineering Students Studies Symbols Systems design Visual |
| title | A study on the effects of routing symbol design on process model comprehension |
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