Evaluating a tacit knowledge sharing initiative: a case study

Purpose - This paper aims to present a case study illustrating the issues involved in the tacit knowledge conversion process and to determine whether such conversion delivers value to the organisation in terms of business value and return on investment (ROI).Design methodology approach - A single-ca...

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Veröffentlicht in:	European journal of training and development 2012-01, Vol.36 (8), p.827-847
Hauptverfasser:	Gubbins, Claire, Corrigan, Siobhan, Garavan, Thomas N, O' Connor, Christy, Leahy, Damien, Long, David, Murphy, Eamonn
Format:	Artikel
Sprache:	eng
Schlagworte:	Business Case Studies Codification Cognitive models Competitive advantage Computation Conversion Converting Cost Effectiveness Design engineering Employee turnover Employees Epistemology Experience Expertise Explicit knowledge Failure Foreign Countries Information Transfer Initiatives Instructional design Ireland Knowledge Management Manufacturing Measures (Individuals) Nonverbal Communication Organizational Culture Outcomes of Education Research Design Return on investment Skills Social interaction Tacit knowledge Training
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