Cost of quality: evaluating the health of British manufacturing industry
Depending on the orientation and thinking, "quality" can be considered to be "free" or "to be paid for". Industrial revolution in different parts of the world started at different times and now there is a consensus that quality, like any other commodity, has to be paid...
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| Veröffentlicht in: | TQM magazine 1995-10, Vol.7 (5), p.50-57 |
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| creator | Kumar, K Brittain, J.C |
| description | Depending on the orientation and thinking, "quality"
can be considered to be "free" or "to be paid
for". Industrial revolution in different parts of the world
started at different times and now there is a consensus that quality,
like any other commodity, has to be paid for. Suggests that the
boardroom is concerned with quality only when it is expressed in terms
of lost profit as a ratio of sales turnover or a similar measure. It is
therefore important that the cost of quality is used as a management
tool and as an indicator of the economic health of the organization.
Reveals that there is some evidence in the literature, supported by the
results of our survey, that organizations are sceptical about the real
strength of this tool which was proposed, in the present format, by
Joseph Juran in the 1950s. Highlights the importance and strength of
this tool and establishes the relative position of the manufacturing
sector in the UK through a detailed survey. Reports on the conclusions
arrived at, and demonstrates that British manufacturing industry is
ready to turn the corner. |
| doi_str_mv | 10.1108/09544789510098641 |
| format | Article |
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can be considered to be "free" or "to be paid
for". Industrial revolution in different parts of the world
started at different times and now there is a consensus that quality,
like any other commodity, has to be paid for. Suggests that the
boardroom is concerned with quality only when it is expressed in terms
of lost profit as a ratio of sales turnover or a similar measure. It is
therefore important that the cost of quality is used as a management
tool and as an indicator of the economic health of the organization.
Reveals that there is some evidence in the literature, supported by the
results of our survey, that organizations are sceptical about the real
strength of this tool which was proposed, in the present format, by
Joseph Juran in the 1950s. Highlights the importance and strength of
this tool and establishes the relative position of the manufacturing
sector in the UK through a detailed survey. Reports on the conclusions
arrived at, and demonstrates that British manufacturing industry is
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can be considered to be "free" or "to be paid
for". Industrial revolution in different parts of the world
started at different times and now there is a consensus that quality,
like any other commodity, has to be paid for. Suggests that the
boardroom is concerned with quality only when it is expressed in terms
of lost profit as a ratio of sales turnover or a similar measure. It is
therefore important that the cost of quality is used as a management
tool and as an indicator of the economic health of the organization.
Reveals that there is some evidence in the literature, supported by the
results of our survey, that organizations are sceptical about the real
strength of this tool which was proposed, in the present format, by
Joseph Juran in the 1950s. Highlights the importance and strength of
this tool and establishes the relative position of the manufacturing
sector in the UK through a detailed survey. Reports on the conclusions
arrived at, and demonstrates that British manufacturing industry is
ready to turn the corner.</description><subject>British</subject><subject>Corners</subject><subject>Costs</subject><subject>Customer services</subject><subject>Employees</subject><subject>Failure</subject><subject>Frequency distribution</subject><subject>Health</subject><subject>Manufacturers</subject><subject>Manufacturing</subject><subject>Methods</subject><subject>Organizations</subject><subject>Polls & surveys</subject><subject>Prevention</subject><subject>Quality control</subject><subject>Questionnaires</subject><subject>Skepticism</subject><subject>Strength</subject><subject>Total quality management</subject><subject>Turnover</subject><issn>0954-478X</issn><issn>1754-2731</issn><issn>1758-6887</issn><issn>1754-274X</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>1995</creationdate><recordtype>article</recordtype><sourceid>BENPR</sourceid><recordid>eNqN0UtLw0AQB_BFFKzVD-AteBAPRnezb29afEHBi4K3ZTfZmJQ0afch9Nu7oZ6siKc5zO8_zDAAnCJ4hRAU11BSQriQFEEoBSNoD0wQpyJnQvB9MBn7eQLvh-DI-wWEEGNBJ-BpNviQDXW2jrprw-Yms5-6izq0_UcWGps1VnehGcWda0Prm2yp-1jrMkQ3mravog9ucwwOat15e_Jdp-Dt4f519pTPXx6fZ7fzvMQFD7nEGBtWw7IsjcGMkjptYgwilpGSU2mkNoVBZtyOIGOg4MhYwkwlBbKE4ik4385duWEdrQ9q2frSdp3u7RC9KiQSBeYowYs_IWIJSQoFS_TsB10M0fXpDFUUnDJCZZEQ2qLSDd47W6uVa5fabRSCavyB2vlBysBtxi6t0131r8jl75EdqlZVjb8AAUeUBQ</recordid><startdate>19951001</startdate><enddate>19951001</enddate><creator>Kumar, K</creator><creator>Brittain, J.C</creator><general>MCB UP Ltd</general><general>Emerald Group Publishing Limited</general><scope>AAYXX</scope><scope>CITATION</scope><scope>0U~</scope><scope>1-H</scope><scope>7TB</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>8AO</scope><scope>8FD</scope><scope>AFKRA</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FR3</scope><scope>F~G</scope><scope>K6~</scope><scope>K8~</scope><scope>L.-</scope><scope>L.0</scope><scope>M0C</scope><scope>PHGZM</scope><scope>PHGZT</scope><scope>PKEHL</scope><scope>PQBIZ</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>Q9U</scope><scope>7TA</scope><scope>JG9</scope></search><sort><creationdate>19951001</creationdate><title>Cost of quality: evaluating the health of British manufacturing industry</title><author>Kumar, K ; 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can be considered to be "free" or "to be paid
for". Industrial revolution in different parts of the world
started at different times and now there is a consensus that quality,
like any other commodity, has to be paid for. Suggests that the
boardroom is concerned with quality only when it is expressed in terms
of lost profit as a ratio of sales turnover or a similar measure. It is
therefore important that the cost of quality is used as a management
tool and as an indicator of the economic health of the organization.
Reveals that there is some evidence in the literature, supported by the
results of our survey, that organizations are sceptical about the real
strength of this tool which was proposed, in the present format, by
Joseph Juran in the 1950s. Highlights the importance and strength of
this tool and establishes the relative position of the manufacturing
sector in the UK through a detailed survey. Reports on the conclusions
arrived at, and demonstrates that British manufacturing industry is
ready to turn the corner.</abstract><cop>Bedford</cop><pub>MCB UP Ltd</pub><doi>10.1108/09544789510098641</doi><tpages>8</tpages></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 0954-478X |
| ispartof | TQM magazine, 1995-10, Vol.7 (5), p.50-57 |
| issn | 0954-478X 1754-2731 1758-6887 1754-274X |
| language | eng |
| recordid | cdi_proquest_miscellaneous_1671395086 |
| source | Emerald Journals |
| subjects | British Corners Costs Customer services Employees Failure Frequency distribution Health Manufacturers Manufacturing Methods Organizations Polls & surveys Prevention Quality control Questionnaires Skepticism Strength Total quality management Turnover |
| title | Cost of quality: evaluating the health of British manufacturing industry |
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