Antecedents and Consequences of Consumer Value: A Longitudinal Study of Timeshare Owners

Why do travel and tourism consumers appraise products as more or less favorable, and what makes them change their appraisals over time? In addressing these two fundamental questions, we focus on the construct of consumer value, a construct often regarded as pivotal in determining customer satisfacti...

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Veröffentlicht in:	Journal of travel research 2012-03, Vol.51 (2), p.191-204
Hauptverfasser:	Bradley, Graham L., Sparks, Beverley A.
Format:	Artikel
Sprache:	eng
Schlagworte:	Appraisals Brand loyalty Construction Construction industry Customer satisfaction Learning Longitudinal studies Mathematical models Studies Timesharing Tourism
Online-Zugang:	Volltext
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