Reimagining Quality Measurement

In a reimagined approach, quality measurement in health care would be integrated with care delivery, address the challenges that confront doctors every day, and reflect individual patients' preferences and goals for treatment and health outcomes. The quality-measurement enterprise in U.S. healt...

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Veröffentlicht in:The New England journal of medicine 2014-12, Vol.371 (23), p.2150-2153
Hauptverfasser: McGlynn, Elizabeth A, Schneider, Eric C, Kerr, Eve A
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container_issue 23
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container_title The New England journal of medicine
container_volume 371
creator McGlynn, Elizabeth A
Schneider, Eric C
Kerr, Eve A
description In a reimagined approach, quality measurement in health care would be integrated with care delivery, address the challenges that confront doctors every day, and reflect individual patients' preferences and goals for treatment and health outcomes. The quality-measurement enterprise in U.S. health care is troubled. Physicians, hospitals, and health plans view measurement as burdensome, expensive, inaccurate, and indifferent to the complexity of care delivery. Patients and their caregivers believe that performance reporting misses what matters most to them and fails to deliver the information they need to make good decisions. In an attempt to overcome these troubles, measure developers are creating ever more measures, and payers are requiring their use in more settings and tying larger financial rewards or penalties to performance. We believe that doing more of the same is misguided: the time has come . . .
doi_str_mv 10.1056/NEJMp1407883
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subjects Chronic illnesses
Decision Support Techniques
Health care delivery
Hospitals
Humans
Outcome and Process Assessment (Health Care) - methods
Performance evaluation
Quality Assurance, Health Care - standards
Quality Indicators, Health Care
Quality of care
United States
title Reimagining Quality Measurement
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