Respectful maternity care in three health facilities in Burkina Faso: The experience of the Society of Gynaecologists and Obstetricians of Burkina Faso

Abstract The Society of Gynaecologists and Obstetricians of Burkina Faso (SOGOB) conducted a project to reinforce skills in respectful maternity care among its members and health workers at three facilities. The participatory process allowed health workers to self-diagnose quality of care, recognize...

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Veröffentlicht in:International journal of gynecology and obstetrics 2014-10, Vol.127 (S1), p.S40-S42
Hauptverfasser: Ouédraogo, Ali, Kiemtoré, Sibraogo, Zamané, Hyacinthe, Bonané, Blandine T, Akotionga, Michel, Lankoande, Jean
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container_issue S1
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container_title International journal of gynecology and obstetrics
container_volume 127
creator Ouédraogo, Ali
Kiemtoré, Sibraogo
Zamané, Hyacinthe
Bonané, Blandine T
Akotionga, Michel
Lankoande, Jean
description Abstract The Society of Gynaecologists and Obstetricians of Burkina Faso (SOGOB) conducted a project to reinforce skills in respectful maternity care among its members and health workers at three facilities. The participatory process allowed health workers to self-diagnose quality of care, recognize their own responsibility, propose solutions, and pledge respectful care commitments that were specific for each unit. Key commitments included good reception; humanistic clinical examination; attentive listening and responsiveness to patient needs; privacy, discretion, and confidentiality; availability; and comfort. These commitments can potentially be modified after each evaluation by SOGOB. Poor working conditions were found to negatively impact on quality of care. High staff turnover, frequent technical malfunctions, and inadequate infrastructure were identified as issues that require future focus to ensure improvements in quality of care are sustainable. Programs that aim to improve the maternity experience by linking good practice with humanistic care merit rollout to all healthcare facilities in Burkina Faso.
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The participatory process allowed health workers to self-diagnose quality of care, recognize their own responsibility, propose solutions, and pledge respectful care commitments that were specific for each unit. Key commitments included good reception; humanistic clinical examination; attentive listening and responsiveness to patient needs; privacy, discretion, and confidentiality; availability; and comfort. These commitments can potentially be modified after each evaluation by SOGOB. Poor working conditions were found to negatively impact on quality of care. High staff turnover, frequent technical malfunctions, and inadequate infrastructure were identified as issues that require future focus to ensure improvements in quality of care are sustainable. 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subjects Burkina Faso
Clinical Competence
Female
FIGO LOGIC initiative
Health Facilities
Health professional association
Health Services Needs and Demand
Humans
Maternal Health Services - organization & administration
Maternal Health Services - standards
Obstetrics - organization & administration
Obstetrics - standards
Obstetrics and Gynecology
Pilot Projects
Pregnancy
Quality Improvement
Quality of care
Quality of Health Care
Respectful maternity care
Society of obstetrics and gynecology
title Respectful maternity care in three health facilities in Burkina Faso: The experience of the Society of Gynaecologists and Obstetricians of Burkina Faso
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