Municipal web sites accessibility and usability for blind users: preliminary results from a pilot study

Despite the existing regulations and standards at national and international level, web content is still difficult to use, if not completely unusable, for visually impaired people. This paper presents the evaluation results for three municipal web sites. A combined method, based on conformance revie...

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Veröffentlicht in:Universal access in the information society 2014-08, Vol.13 (3), p.339-349
Hauptverfasser: Pribeanu, Costin, Fogarassy-Neszly, Paul, Pătru, Aurel
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creator Pribeanu, Costin
Fogarassy-Neszly, Paul
Pătru, Aurel
description Despite the existing regulations and standards at national and international level, web content is still difficult to use, if not completely unusable, for visually impaired people. This paper presents the evaluation results for three municipal web sites. A combined method, based on conformance review and expert review, was employed. Overall, the results reveal a low conformance to WCAG2 and many accessibility and usability problems. The content is not properly structured, and this reduces usability even for sighted user. The analysis of the evaluation data suggests that many accessibility barriers could be avoided by adopting a user-centered approach during web design.
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subjects Accessibility
Barriers
Blindness
Blinds
Communication
Computer Communication Networks
Computer Science
Computers and Society
Content analysis
Design engineering
Handicapped accessibility
Information Storage and Retrieval
Information Systems Applications (incl.Internet)
Internet access
IT in Business
Municipal government
Pilots
Regulations
User Interfaces and Human Computer Interaction
Websites
title Municipal web sites accessibility and usability for blind users: preliminary results from a pilot study
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