Language as a lightning rod: Power contests, emotion regulation, and subgroup dynamics in global teams

Based on an ethnographic study comprising interviews with and observations of 96 globally distributed members of six software development teams, we propose a model that captures how asymmetries in language fluency contribute to an us vs them dynamic common in global teams. Faultlines, formed along t...

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Veröffentlicht in:Journal of international business studies 2014-06, Vol.45 (5), p.536-561
Hauptverfasser: Hinds, Pamela J, Neeley, Tsedal B, Cramton, Catherine Durnell
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Sprache:eng
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