Understanding Compassion Satisfaction, Compassion Fatigue and Burnout: A survey of the hospice palliative care workforce
Background: Despite the increasingly crucial role of the healthcare workforce and volunteers working in hospice and palliative care (HPC), very little is known about factors that promote or limit the positive outcomes associated with practicing compassion. Aim: The purpose of this study was to: 1) u...
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Veröffentlicht in: | Palliative medicine 2013-02, Vol.27 (2), p.172-178 |
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creator | Slocum-Gori, Suzanne Hemsworth, David Chan, Winnie WY Carson, Anna Kazanjian, Arminee |
description | Background:
Despite the increasingly crucial role of the healthcare workforce and volunteers working in hospice and palliative care (HPC), very little is known about factors that promote or limit the positive outcomes associated with practicing compassion.
Aim:
The purpose of this study was to: 1) understand the complex relationships among Compassion Satisfaction, Compassion Fatigue and Burnout within the hospice and palliative care workforce and 2) explore how key practice characteristics – practice status, professional affiliation, and principal institution – interact with the measured constructs of Compassion Satisfaction, Compassion Fatigue and Burnout.
Design:
Self-reported measures of Compassion Satisfaction, Compassion Fatigue and Burnout, using validated scales, as well as questions to describe socio-demographic profiles and key practice characteristics were obtained.
Setting/participants:
A national survey of HPC workers, comprising clinical, administrative, allied health workers and volunteers, was completed. Respondents from hospital, community-based and care homes informed the results of our study (n = 630).
Results:
Our results indicate a significant negative correlation between Compassion Satisfaction and Burnout (r = −0.531, p < 0.001) and between Compassion Satisfaction and Compassion Fatigue (r = −0.208, p < 0.001), and a significant positive correlation between Burnout and Compassion Fatigue (r = 0.532, p < 0.001). Variations in self-reported levels of the above constructs were noted by key practice characteristics. Levels of all three constructs are significantly, but differentially, affected by type of service provided, principal institution, practice status and professional affiliation. Results indicate that health care systems could increase the prevalence of Compassion Satisfaction through both policy and institutional level programs to support HPC professionals in their jurisdictions. |
doi_str_mv | 10.1177/0269216311431311 |
format | Article |
fullrecord | <record><control><sourceid>proquest_cross</sourceid><recordid>TN_cdi_proquest_miscellaneous_1541982483</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sage_id>10.1177_0269216311431311</sage_id><sourcerecordid>1541982483</sourcerecordid><originalsourceid>FETCH-LOGICAL-c497t-d1fd340260aa93a6c1037af28afd31969ccb187a2f1dc4401775d860258ff0663</originalsourceid><addsrcrecordid>eNqFkUtP3DAUha0KVAbafVeVJTYsCPjajh_sYARtpZFYtEjdRcaxh0AmDnbC49_X6UwrhITY2LLPd45970XoC5AjACmPCRWagmAAnEFeP6AZcCkLwsjvLTSb5GLSd9BuSreEACOCf0Q7lILUpRYz9HTV1S6mwXR10y3xPKx6k1ITOvzTDE3yxg75cPhSuMjCcnQ4W_DZGLswDif4FKcxPrhnHDwebhy-CalvrMO9adsmGx4ctiY6_BjinQ_Ruk9o25s2uc-bfQ9dXZz_mn8vFpfffsxPF4XlWg5FDb5mPBdCjNHMCAuESeOpMvketNDWXoOShnqoLeckd6WslSC0VN4TIdgeOljn9jHcjy4N1apJ1rWt6VwYUwUlB60oV-x9lEEpgEqt3kep4oKWgk3o_iv0NuSu5Zr_UkRLpqZvkjVlY0gpOl_1sVmZ-FwBqaZZV69nnS1fN8Hj9crV_w3_hpuBYg0ks3QvXn0r8A-hJa_t</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>1284097386</pqid></control><display><type>article</type><title>Understanding Compassion Satisfaction, Compassion Fatigue and Burnout: A survey of the hospice palliative care workforce</title><source>Access via SAGE</source><source>MEDLINE</source><source>Applied Social Sciences Index & Abstracts (ASSIA)</source><creator>Slocum-Gori, Suzanne ; Hemsworth, David ; Chan, Winnie WY ; Carson, Anna ; Kazanjian, Arminee</creator><creatorcontrib>Slocum-Gori, Suzanne ; Hemsworth, David ; Chan, Winnie WY ; Carson, Anna ; Kazanjian, Arminee</creatorcontrib><description>Background:
Despite the increasingly crucial role of the healthcare workforce and volunteers working in hospice and palliative care (HPC), very little is known about factors that promote or limit the positive outcomes associated with practicing compassion.
Aim:
The purpose of this study was to: 1) understand the complex relationships among Compassion Satisfaction, Compassion Fatigue and Burnout within the hospice and palliative care workforce and 2) explore how key practice characteristics – practice status, professional affiliation, and principal institution – interact with the measured constructs of Compassion Satisfaction, Compassion Fatigue and Burnout.
Design:
Self-reported measures of Compassion Satisfaction, Compassion Fatigue and Burnout, using validated scales, as well as questions to describe socio-demographic profiles and key practice characteristics were obtained.
Setting/participants:
A national survey of HPC workers, comprising clinical, administrative, allied health workers and volunteers, was completed. Respondents from hospital, community-based and care homes informed the results of our study (n = 630).
Results:
Our results indicate a significant negative correlation between Compassion Satisfaction and Burnout (r = −0.531, p < 0.001) and between Compassion Satisfaction and Compassion Fatigue (r = −0.208, p < 0.001), and a significant positive correlation between Burnout and Compassion Fatigue (r = 0.532, p < 0.001). Variations in self-reported levels of the above constructs were noted by key practice characteristics. Levels of all three constructs are significantly, but differentially, affected by type of service provided, principal institution, practice status and professional affiliation. Results indicate that health care systems could increase the prevalence of Compassion Satisfaction through both policy and institutional level programs to support HPC professionals in their jurisdictions.</description><identifier>ISSN: 0269-2163</identifier><identifier>EISSN: 1477-030X</identifier><identifier>DOI: 10.1177/0269216311431311</identifier><identifier>PMID: 22179596</identifier><identifier>CODEN: PAMDE2</identifier><language>eng</language><publisher>London, England: SAGE Publications</publisher><subject>Burnout ; Burnout, Professional - psychology ; Compassion ; Empathy ; Fatigue ; Female ; Grief ; Hospice Care ; Hospices ; Humans ; Job Satisfaction ; Labour force ; Male ; Medicine ; Mental Fatigue - psychology ; Middle Aged ; Palliative Care ; Patient Satisfaction ; Population ; Professional Competence ; Professionals ; Public health ; Quality of Life ; Stress response ; Sympathy ; Workforce</subject><ispartof>Palliative medicine, 2013-02, Vol.27 (2), p.172-178</ispartof><rights>The Author(s) 2011</rights><rights>SAGE Publications © Feb 2013</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c497t-d1fd340260aa93a6c1037af28afd31969ccb187a2f1dc4401775d860258ff0663</citedby><cites>FETCH-LOGICAL-c497t-d1fd340260aa93a6c1037af28afd31969ccb187a2f1dc4401775d860258ff0663</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://journals.sagepub.com/doi/pdf/10.1177/0269216311431311$$EPDF$$P50$$Gsage$$H</linktopdf><linktohtml>$$Uhttps://journals.sagepub.com/doi/10.1177/0269216311431311$$EHTML$$P50$$Gsage$$H</linktohtml><link.rule.ids>314,780,784,12846,21819,27924,27925,30999,31000,43621,43622</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/22179596$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Slocum-Gori, Suzanne</creatorcontrib><creatorcontrib>Hemsworth, David</creatorcontrib><creatorcontrib>Chan, Winnie WY</creatorcontrib><creatorcontrib>Carson, Anna</creatorcontrib><creatorcontrib>Kazanjian, Arminee</creatorcontrib><title>Understanding Compassion Satisfaction, Compassion Fatigue and Burnout: A survey of the hospice palliative care workforce</title><title>Palliative medicine</title><addtitle>Palliat Med</addtitle><description>Background:
Despite the increasingly crucial role of the healthcare workforce and volunteers working in hospice and palliative care (HPC), very little is known about factors that promote or limit the positive outcomes associated with practicing compassion.
Aim:
The purpose of this study was to: 1) understand the complex relationships among Compassion Satisfaction, Compassion Fatigue and Burnout within the hospice and palliative care workforce and 2) explore how key practice characteristics – practice status, professional affiliation, and principal institution – interact with the measured constructs of Compassion Satisfaction, Compassion Fatigue and Burnout.
Design:
Self-reported measures of Compassion Satisfaction, Compassion Fatigue and Burnout, using validated scales, as well as questions to describe socio-demographic profiles and key practice characteristics were obtained.
Setting/participants:
A national survey of HPC workers, comprising clinical, administrative, allied health workers and volunteers, was completed. Respondents from hospital, community-based and care homes informed the results of our study (n = 630).
Results:
Our results indicate a significant negative correlation between Compassion Satisfaction and Burnout (r = −0.531, p < 0.001) and between Compassion Satisfaction and Compassion Fatigue (r = −0.208, p < 0.001), and a significant positive correlation between Burnout and Compassion Fatigue (r = 0.532, p < 0.001). Variations in self-reported levels of the above constructs were noted by key practice characteristics. Levels of all three constructs are significantly, but differentially, affected by type of service provided, principal institution, practice status and professional affiliation. Results indicate that health care systems could increase the prevalence of Compassion Satisfaction through both policy and institutional level programs to support HPC professionals in their jurisdictions.</description><subject>Burnout</subject><subject>Burnout, Professional - psychology</subject><subject>Compassion</subject><subject>Empathy</subject><subject>Fatigue</subject><subject>Female</subject><subject>Grief</subject><subject>Hospice Care</subject><subject>Hospices</subject><subject>Humans</subject><subject>Job Satisfaction</subject><subject>Labour force</subject><subject>Male</subject><subject>Medicine</subject><subject>Mental Fatigue - psychology</subject><subject>Middle Aged</subject><subject>Palliative Care</subject><subject>Patient Satisfaction</subject><subject>Population</subject><subject>Professional Competence</subject><subject>Professionals</subject><subject>Public health</subject><subject>Quality of Life</subject><subject>Stress response</subject><subject>Sympathy</subject><subject>Workforce</subject><issn>0269-2163</issn><issn>1477-030X</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2013</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>7QJ</sourceid><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><recordid>eNqFkUtP3DAUha0KVAbafVeVJTYsCPjajh_sYARtpZFYtEjdRcaxh0AmDnbC49_X6UwrhITY2LLPd45970XoC5AjACmPCRWagmAAnEFeP6AZcCkLwsjvLTSb5GLSd9BuSreEACOCf0Q7lILUpRYz9HTV1S6mwXR10y3xPKx6k1ITOvzTDE3yxg75cPhSuMjCcnQ4W_DZGLswDif4FKcxPrhnHDwebhy-CalvrMO9adsmGx4ctiY6_BjinQ_Ruk9o25s2uc-bfQ9dXZz_mn8vFpfffsxPF4XlWg5FDb5mPBdCjNHMCAuESeOpMvketNDWXoOShnqoLeckd6WslSC0VN4TIdgeOljn9jHcjy4N1apJ1rWt6VwYUwUlB60oV-x9lEEpgEqt3kep4oKWgk3o_iv0NuSu5Zr_UkRLpqZvkjVlY0gpOl_1sVmZ-FwBqaZZV69nnS1fN8Hj9crV_w3_hpuBYg0ks3QvXn0r8A-hJa_t</recordid><startdate>20130201</startdate><enddate>20130201</enddate><creator>Slocum-Gori, Suzanne</creator><creator>Hemsworth, David</creator><creator>Chan, Winnie WY</creator><creator>Carson, Anna</creator><creator>Kazanjian, Arminee</creator><general>SAGE Publications</general><general>Sage Publications Ltd</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>0-V</scope><scope>3V.</scope><scope>7QJ</scope><scope>7RV</scope><scope>7X7</scope><scope>7XB</scope><scope>88E</scope><scope>88G</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>ALSLI</scope><scope>AN0</scope><scope>ASE</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FPQ</scope><scope>FYUFA</scope><scope>GHDGH</scope><scope>GNUQQ</scope><scope>HEHIP</scope><scope>K6X</scope><scope>K9-</scope><scope>K9.</scope><scope>KB0</scope><scope>M0R</scope><scope>M0S</scope><scope>M1P</scope><scope>M2M</scope><scope>M2S</scope><scope>NAPCQ</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>PSYQQ</scope><scope>Q9U</scope><scope>7X8</scope></search><sort><creationdate>20130201</creationdate><title>Understanding Compassion Satisfaction, Compassion Fatigue and Burnout: A survey of the hospice palliative care workforce</title><author>Slocum-Gori, Suzanne ; Hemsworth, David ; Chan, Winnie WY ; Carson, Anna ; Kazanjian, Arminee</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c497t-d1fd340260aa93a6c1037af28afd31969ccb187a2f1dc4401775d860258ff0663</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2013</creationdate><topic>Burnout</topic><topic>Burnout, Professional - psychology</topic><topic>Compassion</topic><topic>Empathy</topic><topic>Fatigue</topic><topic>Female</topic><topic>Grief</topic><topic>Hospice Care</topic><topic>Hospices</topic><topic>Humans</topic><topic>Job Satisfaction</topic><topic>Labour force</topic><topic>Male</topic><topic>Medicine</topic><topic>Mental Fatigue - psychology</topic><topic>Middle Aged</topic><topic>Palliative Care</topic><topic>Patient Satisfaction</topic><topic>Population</topic><topic>Professional Competence</topic><topic>Professionals</topic><topic>Public health</topic><topic>Quality of Life</topic><topic>Stress response</topic><topic>Sympathy</topic><topic>Workforce</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Slocum-Gori, Suzanne</creatorcontrib><creatorcontrib>Hemsworth, David</creatorcontrib><creatorcontrib>Chan, Winnie WY</creatorcontrib><creatorcontrib>Carson, Anna</creatorcontrib><creatorcontrib>Kazanjian, Arminee</creatorcontrib><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>ProQuest Social Sciences Premium Collection</collection><collection>ProQuest Central (Corporate)</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>Nursing & Allied Health Database</collection><collection>Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Medical Database (Alumni Edition)</collection><collection>Psychology Database (Alumni)</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>Social Science Premium Collection</collection><collection>British Nursing Database</collection><collection>British Nursing Index</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>British Nursing Index (BNI) (1985 to Present)</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Central Student</collection><collection>Sociology Collection</collection><collection>British Nursing Index</collection><collection>Consumer Health Database (Alumni Edition)</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Nursing & Allied Health Database (Alumni Edition)</collection><collection>Consumer Health Database</collection><collection>Health & Medical Collection (Alumni Edition)</collection><collection>Medical Database</collection><collection>Psychology Database</collection><collection>Sociology Database</collection><collection>Nursing & Allied Health Premium</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>ProQuest One Psychology</collection><collection>ProQuest Central Basic</collection><collection>MEDLINE - Academic</collection><jtitle>Palliative medicine</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Slocum-Gori, Suzanne</au><au>Hemsworth, David</au><au>Chan, Winnie WY</au><au>Carson, Anna</au><au>Kazanjian, Arminee</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Understanding Compassion Satisfaction, Compassion Fatigue and Burnout: A survey of the hospice palliative care workforce</atitle><jtitle>Palliative medicine</jtitle><addtitle>Palliat Med</addtitle><date>2013-02-01</date><risdate>2013</risdate><volume>27</volume><issue>2</issue><spage>172</spage><epage>178</epage><pages>172-178</pages><issn>0269-2163</issn><eissn>1477-030X</eissn><coden>PAMDE2</coden><abstract>Background:
Despite the increasingly crucial role of the healthcare workforce and volunteers working in hospice and palliative care (HPC), very little is known about factors that promote or limit the positive outcomes associated with practicing compassion.
Aim:
The purpose of this study was to: 1) understand the complex relationships among Compassion Satisfaction, Compassion Fatigue and Burnout within the hospice and palliative care workforce and 2) explore how key practice characteristics – practice status, professional affiliation, and principal institution – interact with the measured constructs of Compassion Satisfaction, Compassion Fatigue and Burnout.
Design:
Self-reported measures of Compassion Satisfaction, Compassion Fatigue and Burnout, using validated scales, as well as questions to describe socio-demographic profiles and key practice characteristics were obtained.
Setting/participants:
A national survey of HPC workers, comprising clinical, administrative, allied health workers and volunteers, was completed. Respondents from hospital, community-based and care homes informed the results of our study (n = 630).
Results:
Our results indicate a significant negative correlation between Compassion Satisfaction and Burnout (r = −0.531, p < 0.001) and between Compassion Satisfaction and Compassion Fatigue (r = −0.208, p < 0.001), and a significant positive correlation between Burnout and Compassion Fatigue (r = 0.532, p < 0.001). Variations in self-reported levels of the above constructs were noted by key practice characteristics. Levels of all three constructs are significantly, but differentially, affected by type of service provided, principal institution, practice status and professional affiliation. Results indicate that health care systems could increase the prevalence of Compassion Satisfaction through both policy and institutional level programs to support HPC professionals in their jurisdictions.</abstract><cop>London, England</cop><pub>SAGE Publications</pub><pmid>22179596</pmid><doi>10.1177/0269216311431311</doi><tpages>7</tpages></addata></record> |
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subjects | Burnout Burnout, Professional - psychology Compassion Empathy Fatigue Female Grief Hospice Care Hospices Humans Job Satisfaction Labour force Male Medicine Mental Fatigue - psychology Middle Aged Palliative Care Patient Satisfaction Population Professional Competence Professionals Public health Quality of Life Stress response Sympathy Workforce |
title | Understanding Compassion Satisfaction, Compassion Fatigue and Burnout: A survey of the hospice palliative care workforce |
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