The impact of cultural intelligence on communication effectiveness, job satisfaction and anxiety for Chinese host country managers working for foreign multinationals
Cultural intelligence (CQ) is an important construct attracting growing attention in academic literature and describing cross-cultural competencies. To date, researchers have only partially tested the relationship between CQ and its dependent variables, such as performance. In this study, the relati...
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| Veröffentlicht in: | International journal of human resource management 2014-08, Vol.25 (14), p.2068-2087 |
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| container_issue | 14 |
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| container_title | International journal of human resource management |
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| creator | Bücker, Joost J.L.E. Furrer, Olivier Poutsma, Erik Buyens, Dirk |
| description | Cultural intelligence (CQ) is an important construct attracting growing attention in academic literature and describing cross-cultural competencies. To date, researchers have only partially tested the relationship between CQ and its dependent variables, such as performance. In this study, the relationship between CQ and communication effectiveness and job satisfaction is measured in a sample of 225 Chinese managers working for foreign multinational enterprises in China. The results show that CQ plays an important role in reducing anxiety and influencing both communication effectiveness and job satisfaction positively. Another outcome is the unexpected influence of anxiety on job satisfaction but not on communication effectiveness. These findings contribute to the development of theory with regard to the CQ construct. |
| doi_str_mv | 10.1080/09585192.2013.870293 |
| format | Article |
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These findings contribute to the development of theory with regard to the CQ construct.</description><subject>Anxiety</subject><subject>China</subject><subject>Communication</subject><subject>communication effectiveness</subject><subject>cultural intelligence</subject><subject>Cultural relations</subject><subject>Effectiveness studies</subject><subject>Host countries</subject><subject>Intelligence</subject><subject>Intercultural communication</subject><subject>Job satisfaction</subject><subject>Management theory</subject><subject>Multinational corporations</subject><subject>Multinational enterprises</subject><issn>0958-5192</issn><issn>1466-4399</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2014</creationdate><recordtype>article</recordtype><recordid>eNp9kU1vEzEQhlcIJELbf9CDJS4c2ODP3fUJoYiPSpV6KWdr6owTh1072F5KfhD_E28DFw4cRiNrnnk9et-muWZ0zehA31GtBsU0X3PKxHroKdfiWbNisutaKbR-3qwWpF2Yl82rnA-0gmoYVs2v-z0SPx3BFhIdsfNY5gQj8aHgOPodBoskBmLjNM3BWyi-vtA5tMX_wIA5vyWH-EBynWRXZZY5hG2tnx7LibiYyGbvK4lkH3OpUnMo6UQmCLDDlMljTN982D2RtdDvApnqIT48_QZjvmxeuNrw6k-_aL5--ni_-dLe3n2-2Xy4ba1ksrSgrOic1hY7pqTtQVHFGNvaaohlTHC6dYDSUc474TrxAAoQJAfUvdRsEBfNm7PuMcXvM-ZiJp9tNQICxjkbppjSA9c9r-jrf9BDnNNy7EIxKRjv-krJM2VTzDmhM8fkJ0gnw6hZsjN_szNLduacXV17f17zoRoyQXVo3JoCpzEmlyBYn434r8Jv86ekIA</recordid><startdate>20140806</startdate><enddate>20140806</enddate><creator>Bücker, Joost J.L.E.</creator><creator>Furrer, Olivier</creator><creator>Poutsma, Erik</creator><creator>Buyens, Dirk</creator><general>Routledge</general><general>Taylor & Francis LLC</general><scope>AAYXX</scope><scope>CITATION</scope><scope>8BJ</scope><scope>FQK</scope><scope>JBE</scope></search><sort><creationdate>20140806</creationdate><title>The impact of cultural intelligence on communication effectiveness, job satisfaction and anxiety for Chinese host country managers working for foreign multinationals</title><author>Bücker, Joost J.L.E. ; Furrer, Olivier ; Poutsma, Erik ; Buyens, Dirk</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c414t-a5c36f99ce6154c7a505111dc029c11320dfae4f02263f63ba5aea42ae9749183</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2014</creationdate><topic>Anxiety</topic><topic>China</topic><topic>Communication</topic><topic>communication effectiveness</topic><topic>cultural intelligence</topic><topic>Cultural relations</topic><topic>Effectiveness studies</topic><topic>Host countries</topic><topic>Intelligence</topic><topic>Intercultural communication</topic><topic>Job satisfaction</topic><topic>Management theory</topic><topic>Multinational corporations</topic><topic>Multinational enterprises</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Bücker, Joost J.L.E.</creatorcontrib><creatorcontrib>Furrer, Olivier</creatorcontrib><creatorcontrib>Poutsma, Erik</creatorcontrib><creatorcontrib>Buyens, Dirk</creatorcontrib><collection>CrossRef</collection><collection>International Bibliography of the Social Sciences (IBSS)</collection><collection>International Bibliography of the Social Sciences</collection><collection>International Bibliography of the Social Sciences</collection><jtitle>International journal of human resource management</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Bücker, Joost J.L.E.</au><au>Furrer, Olivier</au><au>Poutsma, Erik</au><au>Buyens, Dirk</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>The impact of cultural intelligence on communication effectiveness, job satisfaction and anxiety for Chinese host country managers working for foreign multinationals</atitle><jtitle>International journal of human resource management</jtitle><date>2014-08-06</date><risdate>2014</risdate><volume>25</volume><issue>14</issue><spage>2068</spage><epage>2087</epage><pages>2068-2087</pages><issn>0958-5192</issn><eissn>1466-4399</eissn><abstract>Cultural intelligence (CQ) is an important construct attracting growing attention in academic literature and describing cross-cultural competencies. 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| source | Business Source Complete |
| subjects | Anxiety China Communication communication effectiveness cultural intelligence Cultural relations Effectiveness studies Host countries Intelligence Intercultural communication Job satisfaction Management theory Multinational corporations Multinational enterprises |
| title | The impact of cultural intelligence on communication effectiveness, job satisfaction and anxiety for Chinese host country managers working for foreign multinationals |
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