THE MODERATING ROLE OF CONSUMER TECHNOLOGY ANXIETY IN MOBILE SHOPPING ADOPTION: DIFFERENTIAL EFFECTS OF FACILITATING CONDITIONS AND SOCIAL INFLUENCES
This study examined whether consumers' levels of technology anxiety moderate the causal relationships among determinants of mobile shopping adoption in a modified Unified Theory of User Acceptance and Use of Technology (UTAUT) model. With the moderating role of technology anxiety, facilitating...
Gespeichert in:
| Veröffentlicht in: | Journal of electronic commerce research 2013-01, Vol.14 (4), p.334-347 |
|---|---|
| Hauptverfasser: | , |
| Format: | Artikel |
| Sprache: | eng |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| container_end_page | 347 |
|---|---|
| container_issue | 4 |
| container_start_page | 334 |
| container_title | Journal of electronic commerce research |
| container_volume | 14 |
| creator | Yang, Kiseol ney, Judith C |
| description | This study examined whether consumers' levels of technology anxiety moderate the causal relationships among determinants of mobile shopping adoption in a modified Unified Theory of User Acceptance and Use of Technology (UTAUT) model. With the moderating role of technology anxiety, facilitating conditions were examined as an antecedent driver of utilitarian and hedonic performance expectancies in determining mobile shopping adoption in the modified UTAUT model. A sample of 400 mobile services users drawn from a purchased consumer panel participated in an online survey. Structural equation modeling analysis was used to examine the hypothesized paths in the adoption of mobile shopping. Results indicated that the effect of facilitating conditions on both utilitarian and hedonic performance expectancies is stronger for consumers with a low level of technology anxiety than for consumers with a high level of technology anxiety. Moreover, consumers with a high level of technology anxiety rely more on social influence in the use of mobile shopping than consumers with a low level of technology anxiety. The modified UTAUT model reveals insightful results and provides a holistic framework for predicting emerging mobile shopping adoption behavior. [PUBLICATION ABSTRACT] |
| format | Article |
| fullrecord | <record><control><sourceid>proquest</sourceid><recordid>TN_cdi_proquest_miscellaneous_1496952085</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sourcerecordid>3158358331</sourcerecordid><originalsourceid>FETCH-LOGICAL-g247t-34fa5b59ceb42b60ad150848614077a58b3afa49e936b8d5ac383f5c40f4f333</originalsourceid><addsrcrecordid>eNpdjr1OwzAUhSMEEqXwDpZYWCI58U9stuA4jaXUrhJXolPlpAmiKi007aP0fXFUJqZ7hu9899wEk4jENKQRQrc-c8RCDuPkPngYhi2EMSeIT4KLLSSYm0xWqVV6BipTSmByIIyul3NZAStFoU1pZiuQ6ncl7Qoo7RtvyoN1YRaLsZZmZmGV0a8gU3kuK6mtSksgfRa2HoV5KlSp7PWLt2dq5GsvzUBtxEgrnZdLqYWsH4O73u2G7unvTgObSyuK0O9QIi3DjxgnpxDh3pGG8LZrcNxQ6DYRgQwzGmGYJI6wBrneYd5xRBu2Ia5FDPWkxbDHPUJoGrxctd_Hw8-5G07rr8-h7XY7t-8O52EdYU45iSEjHn3-h24P5-Pej_MUZTQhiED0CxBKZHY</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>1468675350</pqid></control><display><type>article</type><title>THE MODERATING ROLE OF CONSUMER TECHNOLOGY ANXIETY IN MOBILE SHOPPING ADOPTION: DIFFERENTIAL EFFECTS OF FACILITATING CONDITIONS AND SOCIAL INFLUENCES</title><source>EZB-FREE-00999 freely available EZB journals</source><creator>Yang, Kiseol ; ney, Judith C</creator><creatorcontrib>Yang, Kiseol ; ney, Judith C</creatorcontrib><description>This study examined whether consumers' levels of technology anxiety moderate the causal relationships among determinants of mobile shopping adoption in a modified Unified Theory of User Acceptance and Use of Technology (UTAUT) model. With the moderating role of technology anxiety, facilitating conditions were examined as an antecedent driver of utilitarian and hedonic performance expectancies in determining mobile shopping adoption in the modified UTAUT model. A sample of 400 mobile services users drawn from a purchased consumer panel participated in an online survey. Structural equation modeling analysis was used to examine the hypothesized paths in the adoption of mobile shopping. Results indicated that the effect of facilitating conditions on both utilitarian and hedonic performance expectancies is stronger for consumers with a low level of technology anxiety than for consumers with a high level of technology anxiety. Moreover, consumers with a high level of technology anxiety rely more on social influence in the use of mobile shopping than consumers with a low level of technology anxiety. The modified UTAUT model reveals insightful results and provides a holistic framework for predicting emerging mobile shopping adoption behavior. [PUBLICATION ABSTRACT]</description><identifier>ISSN: 1938-9027</identifier><identifier>ISSN: 1526-6133</identifier><identifier>EISSN: 1526-6133</identifier><language>eng</language><publisher>Long Beach: Journal of Electronic Commerce Research</publisher><subject>Anxiety ; Cellular telephones ; Consumer behavior ; Consumer behaviour ; Consumers ; Electronic commerce ; Internet ; Mobile commerce ; Mobile phones ; Personal information ; Privacy ; Retail stores ; Retailing industry ; Shopping ; Social influence ; Studies ; Technology ; Technology Acceptance Model ; Technology adoption</subject><ispartof>Journal of electronic commerce research, 2013-01, Vol.14 (4), p.334-347</ispartof><rights>Copyright Journal of Electronic Commerce Research 2013</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,780,784</link.rule.ids></links><search><creatorcontrib>Yang, Kiseol</creatorcontrib><creatorcontrib>ney, Judith C</creatorcontrib><title>THE MODERATING ROLE OF CONSUMER TECHNOLOGY ANXIETY IN MOBILE SHOPPING ADOPTION: DIFFERENTIAL EFFECTS OF FACILITATING CONDITIONS AND SOCIAL INFLUENCES</title><title>Journal of electronic commerce research</title><description>This study examined whether consumers' levels of technology anxiety moderate the causal relationships among determinants of mobile shopping adoption in a modified Unified Theory of User Acceptance and Use of Technology (UTAUT) model. With the moderating role of technology anxiety, facilitating conditions were examined as an antecedent driver of utilitarian and hedonic performance expectancies in determining mobile shopping adoption in the modified UTAUT model. A sample of 400 mobile services users drawn from a purchased consumer panel participated in an online survey. Structural equation modeling analysis was used to examine the hypothesized paths in the adoption of mobile shopping. Results indicated that the effect of facilitating conditions on both utilitarian and hedonic performance expectancies is stronger for consumers with a low level of technology anxiety than for consumers with a high level of technology anxiety. Moreover, consumers with a high level of technology anxiety rely more on social influence in the use of mobile shopping than consumers with a low level of technology anxiety. The modified UTAUT model reveals insightful results and provides a holistic framework for predicting emerging mobile shopping adoption behavior. [PUBLICATION ABSTRACT]</description><subject>Anxiety</subject><subject>Cellular telephones</subject><subject>Consumer behavior</subject><subject>Consumer behaviour</subject><subject>Consumers</subject><subject>Electronic commerce</subject><subject>Internet</subject><subject>Mobile commerce</subject><subject>Mobile phones</subject><subject>Personal information</subject><subject>Privacy</subject><subject>Retail stores</subject><subject>Retailing industry</subject><subject>Shopping</subject><subject>Social influence</subject><subject>Studies</subject><subject>Technology</subject><subject>Technology Acceptance Model</subject><subject>Technology adoption</subject><issn>1938-9027</issn><issn>1526-6133</issn><issn>1526-6133</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2013</creationdate><recordtype>article</recordtype><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><recordid>eNpdjr1OwzAUhSMEEqXwDpZYWCI58U9stuA4jaXUrhJXolPlpAmiKi007aP0fXFUJqZ7hu9899wEk4jENKQRQrc-c8RCDuPkPngYhi2EMSeIT4KLLSSYm0xWqVV6BipTSmByIIyul3NZAStFoU1pZiuQ6ncl7Qoo7RtvyoN1YRaLsZZmZmGV0a8gU3kuK6mtSksgfRa2HoV5KlSp7PWLt2dq5GsvzUBtxEgrnZdLqYWsH4O73u2G7unvTgObSyuK0O9QIi3DjxgnpxDh3pGG8LZrcNxQ6DYRgQwzGmGYJI6wBrneYd5xRBu2Ia5FDPWkxbDHPUJoGrxctd_Hw8-5G07rr8-h7XY7t-8O52EdYU45iSEjHn3-h24P5-Pej_MUZTQhiED0CxBKZHY</recordid><startdate>20130101</startdate><enddate>20130101</enddate><creator>Yang, Kiseol</creator><creator>ney, Judith C</creator><general>Journal of Electronic Commerce Research</general><scope>0U~</scope><scope>1-H</scope><scope>3V.</scope><scope>4S-</scope><scope>4T-</scope><scope>4U-</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>87Z</scope><scope>8BJ</scope><scope>8FE</scope><scope>8FG</scope><scope>8FK</scope><scope>8FL</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>ARAPS</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>BGLVJ</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FQK</scope><scope>FRNLG</scope><scope>F~G</scope><scope>HCIFZ</scope><scope>JBE</scope><scope>K60</scope><scope>K6~</scope><scope>L.-</scope><scope>L.0</scope><scope>M0C</scope><scope>P5Z</scope><scope>P62</scope><scope>PQBIZ</scope><scope>PQBZA</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>Q9U</scope></search><sort><creationdate>20130101</creationdate><title>THE MODERATING ROLE OF CONSUMER TECHNOLOGY ANXIETY IN MOBILE SHOPPING ADOPTION: DIFFERENTIAL EFFECTS OF FACILITATING CONDITIONS AND SOCIAL INFLUENCES</title><author>Yang, Kiseol ; ney, Judith C</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-g247t-34fa5b59ceb42b60ad150848614077a58b3afa49e936b8d5ac383f5c40f4f333</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2013</creationdate><topic>Anxiety</topic><topic>Cellular telephones</topic><topic>Consumer behavior</topic><topic>Consumer behaviour</topic><topic>Consumers</topic><topic>Electronic commerce</topic><topic>Internet</topic><topic>Mobile commerce</topic><topic>Mobile phones</topic><topic>Personal information</topic><topic>Privacy</topic><topic>Retail stores</topic><topic>Retailing industry</topic><topic>Shopping</topic><topic>Social influence</topic><topic>Studies</topic><topic>Technology</topic><topic>Technology Acceptance Model</topic><topic>Technology adoption</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Yang, Kiseol</creatorcontrib><creatorcontrib>ney, Judith C</creatorcontrib><collection>Global News & ABI/Inform Professional</collection><collection>Trade PRO</collection><collection>ProQuest Central (Corporate)</collection><collection>BPIR.com Limited</collection><collection>Docstoc</collection><collection>University Readers</collection><collection>ABI/INFORM Collection</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ABI/INFORM Global (Alumni Edition)</collection><collection>International Bibliography of the Social Sciences (IBSS)</collection><collection>ProQuest SciTech Collection</collection><collection>ProQuest Technology Collection</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ABI/INFORM Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>Advanced Technologies & Aerospace Collection</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>Technology Collection</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>International Bibliography of the Social Sciences</collection><collection>Business Premium Collection (Alumni)</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>SciTech Premium Collection</collection><collection>International Bibliography of the Social Sciences</collection><collection>ProQuest Business Collection (Alumni Edition)</collection><collection>ProQuest Business Collection</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ABI/INFORM Professional Standard</collection><collection>ABI/INFORM Global</collection><collection>Advanced Technologies & Aerospace Database</collection><collection>ProQuest Advanced Technologies & Aerospace Collection</collection><collection>ProQuest One Business</collection><collection>ProQuest One Business (Alumni)</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>ProQuest Central Basic</collection><jtitle>Journal of electronic commerce research</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Yang, Kiseol</au><au>ney, Judith C</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>THE MODERATING ROLE OF CONSUMER TECHNOLOGY ANXIETY IN MOBILE SHOPPING ADOPTION: DIFFERENTIAL EFFECTS OF FACILITATING CONDITIONS AND SOCIAL INFLUENCES</atitle><jtitle>Journal of electronic commerce research</jtitle><date>2013-01-01</date><risdate>2013</risdate><volume>14</volume><issue>4</issue><spage>334</spage><epage>347</epage><pages>334-347</pages><issn>1938-9027</issn><issn>1526-6133</issn><eissn>1526-6133</eissn><abstract>This study examined whether consumers' levels of technology anxiety moderate the causal relationships among determinants of mobile shopping adoption in a modified Unified Theory of User Acceptance and Use of Technology (UTAUT) model. With the moderating role of technology anxiety, facilitating conditions were examined as an antecedent driver of utilitarian and hedonic performance expectancies in determining mobile shopping adoption in the modified UTAUT model. A sample of 400 mobile services users drawn from a purchased consumer panel participated in an online survey. Structural equation modeling analysis was used to examine the hypothesized paths in the adoption of mobile shopping. Results indicated that the effect of facilitating conditions on both utilitarian and hedonic performance expectancies is stronger for consumers with a low level of technology anxiety than for consumers with a high level of technology anxiety. Moreover, consumers with a high level of technology anxiety rely more on social influence in the use of mobile shopping than consumers with a low level of technology anxiety. The modified UTAUT model reveals insightful results and provides a holistic framework for predicting emerging mobile shopping adoption behavior. [PUBLICATION ABSTRACT]</abstract><cop>Long Beach</cop><pub>Journal of Electronic Commerce Research</pub><tpages>14</tpages></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 1938-9027 |
| ispartof | Journal of electronic commerce research, 2013-01, Vol.14 (4), p.334-347 |
| issn | 1938-9027 1526-6133 1526-6133 |
| language | eng |
| recordid | cdi_proquest_miscellaneous_1496952085 |
| source | EZB-FREE-00999 freely available EZB journals |
| subjects | Anxiety Cellular telephones Consumer behavior Consumer behaviour Consumers Electronic commerce Internet Mobile commerce Mobile phones Personal information Privacy Retail stores Retailing industry Shopping Social influence Studies Technology Technology Acceptance Model Technology adoption |
| title | THE MODERATING ROLE OF CONSUMER TECHNOLOGY ANXIETY IN MOBILE SHOPPING ADOPTION: DIFFERENTIAL EFFECTS OF FACILITATING CONDITIONS AND SOCIAL INFLUENCES |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-12T08%3A50%3A31IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-proquest&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=THE%20MODERATING%20ROLE%20OF%20CONSUMER%20TECHNOLOGY%20ANXIETY%20IN%20MOBILE%20SHOPPING%20ADOPTION:%20DIFFERENTIAL%20EFFECTS%20OF%20FACILITATING%20CONDITIONS%20AND%20SOCIAL%20INFLUENCES&rft.jtitle=Journal%20of%20electronic%20commerce%20research&rft.au=Yang,%20Kiseol&rft.date=2013-01-01&rft.volume=14&rft.issue=4&rft.spage=334&rft.epage=347&rft.pages=334-347&rft.issn=1938-9027&rft.eissn=1526-6133&rft_id=info:doi/&rft_dat=%3Cproquest%3E3158358331%3C/proquest%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=1468675350&rft_id=info:pmid/&rfr_iscdi=true |