Do customers return excessive change in a restaurant?: A field experiment on dishonesty

The article reports the results of a field experiment used to study dishonest behavior in a natural setting. Customers in a restaurant in tables of one or two diners who paid with cash received excessive change of either 10 or 40 Shekels (about $3 or $12). A majority of customers (128 out of 192) di...

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Veröffentlicht in:	Journal of economic behavior & organization 2013-09, Vol.93, p.219-226
Hauptverfasser:	Azar, Ofer H, Yosef, Shira, Bar-Eli, Michael
Format:	Artikel
Sprache:	eng
Schlagworte:	Consumer behavior Consumer behaviour Customers Dishonesty Economic behaviour Field study Honesty Payments Restaurants
Online-Zugang:	Volltext
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