SELF-LOVE'S LOST LABOR: A SELF-ENHANCEMENT MODEL OF WORKPLACE INCIVILITY

We present a self-enhancement model of workplace incivility to account for the effects of exposure to incivility on task performance. In particular, we predict that workplace incivility thwarts the ability to self-enhance at work, resulting in employees' divesting their sense of self from work...

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Veröffentlicht in:Academy of Management journal 2013-08, Vol.56 (4), p.1199-1219
Hauptverfasser: CHEN, YUANYI, FERRIS, D. LANCE, KWAN, HO KWONG, YAN, MING, ZHOU, MINGJIAN, HONG, YING
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container_end_page 1219
container_issue 4
container_start_page 1199
container_title Academy of Management journal
container_volume 56
creator CHEN, YUANYI
FERRIS, D. LANCE
KWAN, HO KWONG
YAN, MING
ZHOU, MINGJIAN
HONG, YING
description We present a self-enhancement model of workplace incivility to account for the effects of exposure to incivility on task performance. In particular, we predict that workplace incivility thwarts the ability to self-enhance at work, resulting in employees' divesting their sense of self from work via disengagement processes. Maintaining high levels of task performance subsequently ceases to be a source of self-enhancement for employees who have disengaged their sense of self from work. We also examined the extent to which the desire for self-enhancement (i.e., narcissism) moderated the effect of incivility on engagement. Using two sets of multiwave, multisource data collected in China, our results provide full support for our hypotheses and provide new theoretical directions for incivility research.
doi_str_mv 10.5465/amj.2010.0906
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source Business Source Complete; Alma/SFX Local Collection
subjects Business management
China
Data collection
Employees
Group task
Impact analysis
Job satisfaction
Occupational stress
Organizational behavior
Organizational behaviour
Organizational effectiveness
Self esteem
Studies
Work environment
Work place
title SELF-LOVE'S LOST LABOR: A SELF-ENHANCEMENT MODEL OF WORKPLACE INCIVILITY
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