What are the top five essential features of a high quality eating disorder service? A comparison of the views of US and UK eating disorder sufferers, carers and health professionals

Objective The aim of the present study was to identify what are the main features of a high quality eating disorders service and to triangulate the views of patients, carers and health professionals in a cross‐national (USA, UK) survey. Methods Data from an internet survey were subjected to content...

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Veröffentlicht in:European eating disorders review 2011-09, Vol.19 (5), p.411-416
Hauptverfasser: Nishizono-Maher, Aya, Escobar-Koch, Tatiana, Ringwood, Susan, Banker, Judith, van Furth, Eric, Schmidt, Ulrike
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container_end_page 416
container_issue 5
container_start_page 411
container_title European eating disorders review
container_volume 19
creator Nishizono-Maher, Aya
Escobar-Koch, Tatiana
Ringwood, Susan
Banker, Judith
van Furth, Eric
Schmidt, Ulrike
description Objective The aim of the present study was to identify what are the main features of a high quality eating disorders service and to triangulate the views of patients, carers and health professionals in a cross‐national (USA, UK) survey. Methods Data from an internet survey were subjected to content analysis and common themes were identified. Results All six stakeholder groups (US and UK patients, carers and health professionals) included the professional qualities of staff amongst their top five quality features. Personal qualities of staff, support for carers and psychological interventions were mentioned by four of the six groups, Support for service users and nutritional assistance was mentioned by three groups. Availability/access and Rapid access to care were mentioned by UK Carers and UK health care personnel. Medical assistance was only mentioned by US health care professionals and flexible care only by UK sufferers. Conclusion This study suggests many similarities and some differences between different stakeholders from two countries with different health care systems in their views on quality of care. Copyright © 2010 John Wiley & Sons, Ltd and Eating Disorders Association.
doi_str_mv 10.1002/erv.1062
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A comparison of the views of US and UK eating disorder sufferers, carers and health professionals</title><source>MEDLINE</source><source>Wiley Online Library Journals Frontfile Complete</source><creator>Nishizono-Maher, Aya ; Escobar-Koch, Tatiana ; Ringwood, Susan ; Banker, Judith ; van Furth, Eric ; Schmidt, Ulrike</creator><creatorcontrib>Nishizono-Maher, Aya ; Escobar-Koch, Tatiana ; Ringwood, Susan ; Banker, Judith ; van Furth, Eric ; Schmidt, Ulrike</creatorcontrib><description>Objective The aim of the present study was to identify what are the main features of a high quality eating disorders service and to triangulate the views of patients, carers and health professionals in a cross‐national (USA, UK) survey. Methods Data from an internet survey were subjected to content analysis and common themes were identified. Results All six stakeholder groups (US and UK patients, carers and health professionals) included the professional qualities of staff amongst their top five quality features. Personal qualities of staff, support for carers and psychological interventions were mentioned by four of the six groups, Support for service users and nutritional assistance was mentioned by three groups. Availability/access and Rapid access to care were mentioned by UK Carers and UK health care personnel. Medical assistance was only mentioned by US health care professionals and flexible care only by UK sufferers. Conclusion This study suggests many similarities and some differences between different stakeholders from two countries with different health care systems in their views on quality of care. 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A comparison of the views of US and UK eating disorder sufferers, carers and health professionals</title><title>European eating disorders review</title><addtitle>Eur. Eat. Disorders Rev</addtitle><description>Objective The aim of the present study was to identify what are the main features of a high quality eating disorders service and to triangulate the views of patients, carers and health professionals in a cross‐national (USA, UK) survey. Methods Data from an internet survey were subjected to content analysis and common themes were identified. Results All six stakeholder groups (US and UK patients, carers and health professionals) included the professional qualities of staff amongst their top five quality features. Personal qualities of staff, support for carers and psychological interventions were mentioned by four of the six groups, Support for service users and nutritional assistance was mentioned by three groups. Availability/access and Rapid access to care were mentioned by UK Carers and UK health care personnel. Medical assistance was only mentioned by US health care professionals and flexible care only by UK sufferers. Conclusion This study suggests many similarities and some differences between different stakeholders from two countries with different health care systems in their views on quality of care. 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subjects Adolescent
Adult
Aged
Attitude of Health Personnel
Attitude to Health
Caregivers - psychology
Caregivers - statistics & numerical data
Content analysis
cross-national survey
Eating disorders
Feeding and Eating Disorders - psychology
Feeding and Eating Disorders - therapy
Female
Health Care Surveys
Health Personnel - psychology
Health Personnel - statistics & numerical data
Humans
International comparisons
Male
Middle Aged
Polls & surveys
Quality of care
Quality of Health Care
Stress, Psychological
United Kingdom
United States
Young Adult
title What are the top five essential features of a high quality eating disorder service? A comparison of the views of US and UK eating disorder sufferers, carers and health professionals
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