The Effects of Strategic and Structural Supply Chain Orientation on Operational and Customer-Focused Performance

ABSTRACT Supply chain orientation (SCO), or the implementation of a supply chain management philosophy, consists of two distinct, yet interdependent elements, namely strategic SCO and structural SCO. Strategic SCO involves integrating an SCM philosophy into the firm's strategy development, whil...

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Veröffentlicht in:	Decision sciences 2013-08, Vol.44 (4), p.713-753
Hauptverfasser:	Patel, Pankaj C., Azadegan, Arash, Ellram, Lisa M.
Format:	Artikel
Sprache:	eng
Schlagworte:	Customer services Customer-Focused Performance Customers Mediation Operational Performance Operations research Philosophy Strategic management Strategic SCO Strategic studies Strategy-Structure-Performance (SSP) theory Structural SCO Studies Supply chain management Supply Chain Orientation (SCO)
Online-Zugang:	Volltext
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