Assessment of Youth-Friendly Health Care: A Systematic Review of Indicators Drawn From Young People's Perspectives
Abstract Purpose To review the literature on young people's perspectives on health care with a view to defining domains and indicators of youth-friendly care. Methods Three bibliographic databases were searched to identify studies that purportedly measured young people's perspectives on he...
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| Veröffentlicht in: | Journal of adolescent health 2013-06, Vol.52 (6), p.670-681 |
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| container_title | Journal of adolescent health |
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| creator | Ambresin, Anne-Emmanuelle, M.D Bennett, Kristina, M.P.H Patton, George C., M.B.B.S., M.D Sanci, Lena A., M.B.B.S., Ph.D Sawyer, Susan M., M.B.B.S., M.D |
| description | Abstract Purpose To review the literature on young people's perspectives on health care with a view to defining domains and indicators of youth-friendly care. Methods Three bibliographic databases were searched to identify studies that purportedly measured young people's perspectives on health care. Each study was assessed to identify the constructs, domains, and indicators of adolescent-friendly health care. Results Twenty-two studies were identified: 15 used quantitative methods, six used qualitative methods and one used mixed methodology. Eight domains stood out as central to young people's positive experience of care. These were: accessibility of health care; staff attitude; communication; medical competency; guideline-driven care; age appropriate environments; youth involvement in health care; and health outcomes. Staff attitudes, which included notions of respect and friendliness, appeared universally applicable, whereas other domains, such as an appropriate environment including cleanliness, were more specific to particular contexts. Conclusion These eight domains provide a practical framework for assessing how well services are engaging young people. Measures of youth-friendly health care should address universally applicable indicators of youth-friendly care and may benefit from additional questions that are specific to the local health setting. |
| doi_str_mv | 10.1016/j.jadohealth.2012.12.014 |
| format | Article |
| fullrecord | <record><control><sourceid>proquest_cross</sourceid><recordid>TN_cdi_proquest_miscellaneous_1417541974</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><els_id>S1054139X13000438</els_id><sourcerecordid>1355481539</sourcerecordid><originalsourceid>FETCH-LOGICAL-c525t-c8925dd9bbfce9b7c6b2bd1a9a45b5467f6ca2c75732d814dd15dda75e6a46393</originalsourceid><addsrcrecordid>eNqNksFu1DAQhiMEoqXwCsgXBJcsdmzHCQekZenSSpVAFCQ4WY49Yb0k8daTbbVvX6e7UIkLlUayD98_M_LnLCOMzhhl5dv1bG1cWIHpxtWsoKyYpaJMPMqOWaXqnNWqeJzuVIqc8frHUfYMcU1TtGT0aXZUcEVZVanjLM4RAbGHYSShJT_Ddlzly-hhcN2OnN1NIAsT4R2Zk8sdjtCb0VvyFa493EyR88F5a8YQkXyM5mYgyxj6qdHwi3yBsOngNaZLxA3Y0V8DPs-etKZDeHE4T7Lvy9Nvi7P84vOn88X8IreykGNuq7qQztVN01qoG2XLpmgcM7URspGiVG1pTWGVVLxwFRPOsYQbJaE0ouQ1P8ne7PtuYrjaAo6692ih68wAYYuaCaakSE8l_o9yxUWlFC8fgEopKibvFqj2qI0BMUKrN9H3Ju40o3ryqNf63qOePOpUyWOKvjxM2TY9uL_BP-IS8OoAGLSma6MZrMd7TnEpuJq4D3sO0ksnZVGjTXItOB-TD-2Cf8g27_9pYjs_JOvdb9gBrsM2DsmkZhpTQF9O_276doxTSgWv-C2tGNW0</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>1355481539</pqid></control><display><type>article</type><title>Assessment of Youth-Friendly Health Care: A Systematic Review of Indicators Drawn From Young People's Perspectives</title><source>Applied Social Sciences Index & Abstracts (ASSIA)</source><source>MEDLINE</source><source>PAIS Index</source><source>Elsevier ScienceDirect Journals</source><creator>Ambresin, Anne-Emmanuelle, M.D ; Bennett, Kristina, M.P.H ; Patton, George C., M.B.B.S., M.D ; Sanci, Lena A., M.B.B.S., Ph.D ; Sawyer, Susan M., M.B.B.S., M.D</creator><creatorcontrib>Ambresin, Anne-Emmanuelle, M.D ; Bennett, Kristina, M.P.H ; Patton, George C., M.B.B.S., M.D ; Sanci, Lena A., M.B.B.S., Ph.D ; Sawyer, Susan M., M.B.B.S., M.D</creatorcontrib><description>Abstract Purpose To review the literature on young people's perspectives on health care with a view to defining domains and indicators of youth-friendly care. Methods Three bibliographic databases were searched to identify studies that purportedly measured young people's perspectives on health care. Each study was assessed to identify the constructs, domains, and indicators of adolescent-friendly health care. Results Twenty-two studies were identified: 15 used quantitative methods, six used qualitative methods and one used mixed methodology. Eight domains stood out as central to young people's positive experience of care. These were: accessibility of health care; staff attitude; communication; medical competency; guideline-driven care; age appropriate environments; youth involvement in health care; and health outcomes. Staff attitudes, which included notions of respect and friendliness, appeared universally applicable, whereas other domains, such as an appropriate environment including cleanliness, were more specific to particular contexts. Conclusion These eight domains provide a practical framework for assessing how well services are engaging young people. Measures of youth-friendly health care should address universally applicable indicators of youth-friendly care and may benefit from additional questions that are specific to the local health setting.</description><identifier>ISSN: 1054-139X</identifier><identifier>EISSN: 1879-1972</identifier><identifier>DOI: 10.1016/j.jadohealth.2012.12.014</identifier><identifier>PMID: 23701887</identifier><identifier>CODEN: JAHCD9</identifier><language>eng</language><publisher>New York, NY: Elsevier Inc</publisher><subject>Acceptability ; Accessibility ; Adolescent ; Adolescent Health Services ; Adolescent-friendly ; Attitude of Health Personnel ; Benefits ; Biological and medical sciences ; Clinical Competence ; Communication ; Environmental health ; Evaluation ; Experience of care ; Guideline Adherence ; Health care ; Health care quality ; Health policy ; Health Services Accessibility ; Health services research ; Humans ; Medical sciences ; Medical service ; Mental health ; Organization of mental health. Health systems ; Patient Acceptance of Health Care ; Patient Participation ; Patient Satisfaction ; Pediatrics ; Professional attitudes ; Psychology. Psychoanalysis. Psychiatry ; Psychopathology. Psychiatry ; Qualitative methods ; Quantitative methods ; Satisfaction ; Social Environment ; Social psychiatry. Ethnopsychiatry ; Treatment Outcome ; Young people ; Young people's perspectives ; Youth ; Youth engagement ; Youth-friendly</subject><ispartof>Journal of adolescent health, 2013-06, Vol.52 (6), p.670-681</ispartof><rights>Society for Adolescent Health and Medicine</rights><rights>2013 Society for Adolescent Health and Medicine</rights><rights>2015 INIST-CNRS</rights><rights>Copyright © 2013 Society for Adolescent Health and Medicine. Published by Elsevier Inc. All rights reserved.</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c525t-c8925dd9bbfce9b7c6b2bd1a9a45b5467f6ca2c75732d814dd15dda75e6a46393</citedby><cites>FETCH-LOGICAL-c525t-c8925dd9bbfce9b7c6b2bd1a9a45b5467f6ca2c75732d814dd15dda75e6a46393</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://www.sciencedirect.com/science/article/pii/S1054139X13000438$$EHTML$$P50$$Gelsevier$$H</linktohtml><link.rule.ids>314,776,780,3537,27842,27901,27902,30977,65534</link.rule.ids><backlink>$$Uhttp://pascal-francis.inist.fr/vibad/index.php?action=getRecordDetail&idt=27354377$$DView record in Pascal Francis$$Hfree_for_read</backlink><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/23701887$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Ambresin, Anne-Emmanuelle, M.D</creatorcontrib><creatorcontrib>Bennett, Kristina, M.P.H</creatorcontrib><creatorcontrib>Patton, George C., M.B.B.S., M.D</creatorcontrib><creatorcontrib>Sanci, Lena A., M.B.B.S., Ph.D</creatorcontrib><creatorcontrib>Sawyer, Susan M., M.B.B.S., M.D</creatorcontrib><title>Assessment of Youth-Friendly Health Care: A Systematic Review of Indicators Drawn From Young People's Perspectives</title><title>Journal of adolescent health</title><addtitle>J Adolesc Health</addtitle><description>Abstract Purpose To review the literature on young people's perspectives on health care with a view to defining domains and indicators of youth-friendly care. Methods Three bibliographic databases were searched to identify studies that purportedly measured young people's perspectives on health care. Each study was assessed to identify the constructs, domains, and indicators of adolescent-friendly health care. Results Twenty-two studies were identified: 15 used quantitative methods, six used qualitative methods and one used mixed methodology. Eight domains stood out as central to young people's positive experience of care. These were: accessibility of health care; staff attitude; communication; medical competency; guideline-driven care; age appropriate environments; youth involvement in health care; and health outcomes. Staff attitudes, which included notions of respect and friendliness, appeared universally applicable, whereas other domains, such as an appropriate environment including cleanliness, were more specific to particular contexts. Conclusion These eight domains provide a practical framework for assessing how well services are engaging young people. Measures of youth-friendly health care should address universally applicable indicators of youth-friendly care and may benefit from additional questions that are specific to the local health setting.</description><subject>Acceptability</subject><subject>Accessibility</subject><subject>Adolescent</subject><subject>Adolescent Health Services</subject><subject>Adolescent-friendly</subject><subject>Attitude of Health Personnel</subject><subject>Benefits</subject><subject>Biological and medical sciences</subject><subject>Clinical Competence</subject><subject>Communication</subject><subject>Environmental health</subject><subject>Evaluation</subject><subject>Experience of care</subject><subject>Guideline Adherence</subject><subject>Health care</subject><subject>Health care quality</subject><subject>Health policy</subject><subject>Health Services Accessibility</subject><subject>Health services research</subject><subject>Humans</subject><subject>Medical sciences</subject><subject>Medical service</subject><subject>Mental health</subject><subject>Organization of mental health. Health systems</subject><subject>Patient Acceptance of Health Care</subject><subject>Patient Participation</subject><subject>Patient Satisfaction</subject><subject>Pediatrics</subject><subject>Professional attitudes</subject><subject>Psychology. Psychoanalysis. Psychiatry</subject><subject>Psychopathology. Psychiatry</subject><subject>Qualitative methods</subject><subject>Quantitative methods</subject><subject>Satisfaction</subject><subject>Social Environment</subject><subject>Social psychiatry. Ethnopsychiatry</subject><subject>Treatment Outcome</subject><subject>Young people</subject><subject>Young people's perspectives</subject><subject>Youth</subject><subject>Youth engagement</subject><subject>Youth-friendly</subject><issn>1054-139X</issn><issn>1879-1972</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2013</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>7QJ</sourceid><sourceid>7TQ</sourceid><recordid>eNqNksFu1DAQhiMEoqXwCsgXBJcsdmzHCQekZenSSpVAFCQ4WY49Yb0k8daTbbVvX6e7UIkLlUayD98_M_LnLCOMzhhl5dv1bG1cWIHpxtWsoKyYpaJMPMqOWaXqnNWqeJzuVIqc8frHUfYMcU1TtGT0aXZUcEVZVanjLM4RAbGHYSShJT_Ddlzly-hhcN2OnN1NIAsT4R2Zk8sdjtCb0VvyFa493EyR88F5a8YQkXyM5mYgyxj6qdHwi3yBsOngNaZLxA3Y0V8DPs-etKZDeHE4T7Lvy9Nvi7P84vOn88X8IreykGNuq7qQztVN01qoG2XLpmgcM7URspGiVG1pTWGVVLxwFRPOsYQbJaE0ouQ1P8ne7PtuYrjaAo6692ih68wAYYuaCaakSE8l_o9yxUWlFC8fgEopKibvFqj2qI0BMUKrN9H3Ju40o3ryqNf63qOePOpUyWOKvjxM2TY9uL_BP-IS8OoAGLSma6MZrMd7TnEpuJq4D3sO0ksnZVGjTXItOB-TD-2Cf8g27_9pYjs_JOvdb9gBrsM2DsmkZhpTQF9O_276doxTSgWv-C2tGNW0</recordid><startdate>20130601</startdate><enddate>20130601</enddate><creator>Ambresin, Anne-Emmanuelle, M.D</creator><creator>Bennett, Kristina, M.P.H</creator><creator>Patton, George C., M.B.B.S., M.D</creator><creator>Sanci, Lena A., M.B.B.S., Ph.D</creator><creator>Sawyer, Susan M., M.B.B.S., M.D</creator><general>Elsevier Inc</general><general>Elsevier</general><scope>IQODW</scope><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7X8</scope><scope>7QJ</scope><scope>7TQ</scope><scope>DHY</scope><scope>DON</scope></search><sort><creationdate>20130601</creationdate><title>Assessment of Youth-Friendly Health Care: A Systematic Review of Indicators Drawn From Young People's Perspectives</title><author>Ambresin, Anne-Emmanuelle, M.D ; Bennett, Kristina, M.P.H ; Patton, George C., M.B.B.S., M.D ; Sanci, Lena A., M.B.B.S., Ph.D ; Sawyer, Susan M., M.B.B.S., M.D</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c525t-c8925dd9bbfce9b7c6b2bd1a9a45b5467f6ca2c75732d814dd15dda75e6a46393</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2013</creationdate><topic>Acceptability</topic><topic>Accessibility</topic><topic>Adolescent</topic><topic>Adolescent Health Services</topic><topic>Adolescent-friendly</topic><topic>Attitude of Health Personnel</topic><topic>Benefits</topic><topic>Biological and medical sciences</topic><topic>Clinical Competence</topic><topic>Communication</topic><topic>Environmental health</topic><topic>Evaluation</topic><topic>Experience of care</topic><topic>Guideline Adherence</topic><topic>Health care</topic><topic>Health care quality</topic><topic>Health policy</topic><topic>Health Services Accessibility</topic><topic>Health services research</topic><topic>Humans</topic><topic>Medical sciences</topic><topic>Medical service</topic><topic>Mental health</topic><topic>Organization of mental health. Health systems</topic><topic>Patient Acceptance of Health Care</topic><topic>Patient Participation</topic><topic>Patient Satisfaction</topic><topic>Pediatrics</topic><topic>Professional attitudes</topic><topic>Psychology. Psychoanalysis. Psychiatry</topic><topic>Psychopathology. Psychiatry</topic><topic>Qualitative methods</topic><topic>Quantitative methods</topic><topic>Satisfaction</topic><topic>Social Environment</topic><topic>Social psychiatry. Ethnopsychiatry</topic><topic>Treatment Outcome</topic><topic>Young people</topic><topic>Young people's perspectives</topic><topic>Youth</topic><topic>Youth engagement</topic><topic>Youth-friendly</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Ambresin, Anne-Emmanuelle, M.D</creatorcontrib><creatorcontrib>Bennett, Kristina, M.P.H</creatorcontrib><creatorcontrib>Patton, George C., M.B.B.S., M.D</creatorcontrib><creatorcontrib>Sanci, Lena A., M.B.B.S., Ph.D</creatorcontrib><creatorcontrib>Sawyer, Susan M., M.B.B.S., M.D</creatorcontrib><collection>Pascal-Francis</collection><collection>Medline</collection><collection>MEDLINE</collection><collection>MEDLINE (Ovid)</collection><collection>MEDLINE</collection><collection>MEDLINE</collection><collection>PubMed</collection><collection>CrossRef</collection><collection>MEDLINE - Academic</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>PAIS Index</collection><collection>PAIS International</collection><collection>PAIS International (Ovid)</collection><jtitle>Journal of adolescent health</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Ambresin, Anne-Emmanuelle, M.D</au><au>Bennett, Kristina, M.P.H</au><au>Patton, George C., M.B.B.S., M.D</au><au>Sanci, Lena A., M.B.B.S., Ph.D</au><au>Sawyer, Susan M., M.B.B.S., M.D</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Assessment of Youth-Friendly Health Care: A Systematic Review of Indicators Drawn From Young People's Perspectives</atitle><jtitle>Journal of adolescent health</jtitle><addtitle>J Adolesc Health</addtitle><date>2013-06-01</date><risdate>2013</risdate><volume>52</volume><issue>6</issue><spage>670</spage><epage>681</epage><pages>670-681</pages><issn>1054-139X</issn><eissn>1879-1972</eissn><coden>JAHCD9</coden><abstract>Abstract Purpose To review the literature on young people's perspectives on health care with a view to defining domains and indicators of youth-friendly care. Methods Three bibliographic databases were searched to identify studies that purportedly measured young people's perspectives on health care. Each study was assessed to identify the constructs, domains, and indicators of adolescent-friendly health care. Results Twenty-two studies were identified: 15 used quantitative methods, six used qualitative methods and one used mixed methodology. Eight domains stood out as central to young people's positive experience of care. These were: accessibility of health care; staff attitude; communication; medical competency; guideline-driven care; age appropriate environments; youth involvement in health care; and health outcomes. Staff attitudes, which included notions of respect and friendliness, appeared universally applicable, whereas other domains, such as an appropriate environment including cleanliness, were more specific to particular contexts. Conclusion These eight domains provide a practical framework for assessing how well services are engaging young people. Measures of youth-friendly health care should address universally applicable indicators of youth-friendly care and may benefit from additional questions that are specific to the local health setting.</abstract><cop>New York, NY</cop><pub>Elsevier Inc</pub><pmid>23701887</pmid><doi>10.1016/j.jadohealth.2012.12.014</doi><tpages>12</tpages></addata></record> |
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| issn | 1054-139X 1879-1972 |
| language | eng |
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| source | Applied Social Sciences Index & Abstracts (ASSIA); MEDLINE; PAIS Index; Elsevier ScienceDirect Journals |
| subjects | Acceptability Accessibility Adolescent Adolescent Health Services Adolescent-friendly Attitude of Health Personnel Benefits Biological and medical sciences Clinical Competence Communication Environmental health Evaluation Experience of care Guideline Adherence Health care Health care quality Health policy Health Services Accessibility Health services research Humans Medical sciences Medical service Mental health Organization of mental health. Health systems Patient Acceptance of Health Care Patient Participation Patient Satisfaction Pediatrics Professional attitudes Psychology. Psychoanalysis. Psychiatry Psychopathology. Psychiatry Qualitative methods Quantitative methods Satisfaction Social Environment Social psychiatry. Ethnopsychiatry Treatment Outcome Young people Young people's perspectives Youth Youth engagement Youth-friendly |
| title | Assessment of Youth-Friendly Health Care: A Systematic Review of Indicators Drawn From Young People's Perspectives |
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