Managing same day appointments: a qualitative study in Australian general practice

General practices are required to have flexible systems to accommodate urgent appointments. Not all patients requesting a same day appointment receive one. There is scant research detailing how requests for same day appointments are managed. Our study examined this issue from the perspective of prac...

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Veröffentlicht in:	Australian family physician 2013-04, Vol.42 (4), p.238-243
Hauptverfasser:	Garth, Belinda, Temple-Smith, Meredith, Clark, Malcolm, Hutton, Cathy, Deveny, Elizabeth, Biezen, Ruby, Pirotta, Marie
Format:	Artikel
Sprache:	eng
Schlagworte:	Appointments and Schedules Australia General Practice - organization & administration Health services Humans Medical practitioners Patients Policy Practice Management Qualitative research Receptionists Time Factors Urgency
Online-Zugang:	Volltext
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