Organizational citizenship behavior and the public service ethos: Whither the organization?
Public services worldwide have been subject to externally imposed reforms utilizing tools such as financial incentives and performance targets. The adverse impact of such reforms on a public service ethos has been claimed, but rarely demonstrated. Individuals within organizations work beyond their f...
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Veröffentlicht in: | Journal of business ethics 2012-03, Vol.106 (2), p.117-130 |
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Format: | Artikel |
Sprache: | eng |
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