Implementation of a quality care management system for patients with arthritis of the hip and knee

The Orthopaedic Unit of the Repatriation General Hospital (RGH) in Adelaide, South Australia has implemented a quality care management system for patients with arthritis of the hip and knee. The system not only optimises conservative management but ensures that joint replacement surgery is undertake...

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Veröffentlicht in:Australian health review 2013-01, Vol.37 (1), p.88-92
Hauptverfasser: Doerr, Christine R, Graves, Stephen E, Mercer, Graham E, Osborne, Richard H
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container_title Australian health review
container_volume 37
creator Doerr, Christine R
Graves, Stephen E
Mercer, Graham E
Osborne, Richard H
description The Orthopaedic Unit of the Repatriation General Hospital (RGH) in Adelaide, South Australia has implemented a quality care management system for patients with arthritis of the hip and knee. The system not only optimises conservative management but ensures that joint replacement surgery is undertaken in an appropriate and timely manner. This new service model addresses identified barriers to service access and provides a comprehensive, coordinated strategy for patient management. Over 4 years the model has reduced waiting times for initial outpatient assessment from 8 to 3 months and surgery from 18 to 8 months, while decreasing length of stay from 6.3 to 5.3 days for hips and 5.8 to 5.3 days for knees. The service reforms have been accompanied by positive feedback from patients and referring general practitioners in relation to the improved coordination of care and enhanced efficiency in service delivery.
doi_str_mv 10.1071/AH11107
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subjects Arthritis
Arthroplasty
Arthroplasty, Replacement, Hip - standards
Arthroplasty, Replacement, Knee - standards
Efficiency, Organizational
Health administration
Health Plan Implementation - methods
Health Plan Implementation - organization & administration
Humans
Length of Stay - trends
Models, Organizational
Osteoarthritis, Hip - diagnosis
Osteoarthritis, Hip - rehabilitation
Osteoarthritis, Hip - surgery
Osteoarthritis, Knee - diagnosis
Osteoarthritis, Knee - rehabilitation
Osteoarthritis, Knee - surgery
Patient Care Management - methods
Patient Care Management - organization & administration
Patient education
Patients
Quality Assurance, Health Care - methods
Quality Assurance, Health Care - organization & administration
Quality Indicators, Health Care
Referral and Consultation - standards
Severity of Illness Index
South Australia
Triage
Waiting Lists
title Implementation of a quality care management system for patients with arthritis of the hip and knee
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