Evaluation of health service providers by consumers through the Analytic Hierarchy Process Method

To assess the quality of services offered by health service providers, according to the perception of consumers. A cross-sectional study with 360 consumers from seven health service providers in the metropolitan area of Curitiba, PR, in 2008, was performed. An individual questionnaire measuring the...

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Veröffentlicht in:	Revista de saúde pública 2012-10, Vol.46 (5), p.777-783
Hauptverfasser:	Wollmann, Dewey, Steiner, Maria Teresinha Arns, Vieira, Guilherme Ernani, Steiner, Patrícia Arns
Format:	Artikel
Sprache:	por
Schlagworte:	Adolescent Adult Aged Consumer Behavior Cross-Sectional Studies Health Services Accessibility Humans Middle Aged Models, Theoretical Prepaid Health Plans - economics Quality Assurance, Health Care Surveys and Questionnaires Young Adult
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