Improving eco-efficiency of a swimming hall through customer involvement
Findings from a project aiming to improve eco-efficiency of a swimming hall in Finland are presented in this article. There are various opportunities for eco-efficiency improvements for a swimming hall, many of which belong to responsibilities of the staff. However, there are aspects where also cust...
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| Veröffentlicht in: | Journal of cleaner production 2013-01, Vol.39, p.294-302 |
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| container_title | Journal of cleaner production |
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| creator | Pesonen, Hanna-Leena Josko, Ewa Hämäläinen, Sari |
| description | Findings from a project aiming to improve eco-efficiency of a swimming hall in Finland are presented in this article. There are various opportunities for eco-efficiency improvements for a swimming hall, many of which belong to responsibilities of the staff. However, there are aspects where also customers could participate. Consequently, changes in the current behavior of the swimming hall management, staff and customers are required. Results from customer survey and staff interviews suggest that lack of knowledge about the swimming hall-specific environmental impacts and possibilities of the respondent (either staff or customers) to actively engage in pro-environmental work at the site are the greatest obstacles towards pro-environmental behavior. In this article, several options for how to promote pro-environmental behavior at a swimming hall are discussed. |
| doi_str_mv | 10.1016/j.jclepro.2012.07.042 |
| format | Article |
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| ispartof | Journal of cleaner production, 2013-01, Vol.39, p.294-302 |
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| language | eng |
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| source | Elsevier ScienceDirect Journals Complete |
| subjects | Animal, plant and microbial ecology Applied ecology Biological and medical sciences Conservation, protection and management of environment and wildlife Environment and sustainable development Environmental information Environmental marketing Fundamental and applied biological sciences. Psychology General aspects Pro-environmental behavior Swimming hall Value-action gap |
| title | Improving eco-efficiency of a swimming hall through customer involvement |
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