Dysfunctional organisational control mechanisms: An example

A study is presented that examines the relationship between organizational control systems and the failure to reap the beneficial outcomes generally associated with effective control processes. Primary focus is on behavioral responses and how these responses may have a dysfunctional effect and be co...

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Veröffentlicht in:Journal of applied management studies 1999-12, Vol.8 (2), p.231-239
Hauptverfasser: Baker, H Eugene, Jennings, Kenneth M
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container_title Journal of applied management studies
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description A study is presented that examines the relationship between organizational control systems and the failure to reap the beneficial outcomes generally associated with effective control processes. Primary focus is on behavioral responses and how these responses may have a dysfunctional effect and be contradictory to the aims of an effective control mechanism. A state university system's attempt to exercise control with reporting mechanisms provides the vehicle for discussion.
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1469-9354
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source EBSCOhost Business Source Complete
subjects Accountability
Control systems
Management theory
Organizational behavior
R&D
Realism
Research & development
Studies
Total quality
title Dysfunctional organisational control mechanisms: An example
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