Private Eyes Are Watching You: Reactions to Location Sensing Technologies

Purpose This study explored reactions to location sensing technologies (LSTs) which enable organizations to track the location and movements of employees, even off-site. In particular, we examined the relationships among two monitoring characteristics (i.e., purpose and control), perceptions of priv...

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Veröffentlicht in:Journal of business and psychology 2011-09, Vol.26 (3), p.299-309
Hauptverfasser: McNall, Laurel A., Stanton, Jeffrey M.
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creator McNall, Laurel A.
Stanton, Jeffrey M.
description Purpose This study explored reactions to location sensing technologies (LSTs) which enable organizations to track the location and movements of employees, even off-site. In particular, we examined the relationships among two monitoring characteristics (i.e., purpose and control), perceptions of privacy invasion, and monitoring fairness. Design/Methodology/Approach This study employed a 2 (purpose) × 2 (control) factorial design using 208 college students. Study hypotheses were tested using hierarchical regression. Findings The ability to control the location sensing device was related to monitoring fairness via privacy invasion, but no support was found for monitoring purpose. Implications The results underscore the importance of giving employees a sense of control over monitoring and providing them with "protected spaces" where monitoring can be avoided. Originality/Value This study offers the first examination of attitudes toward location sensing technologies.
doi_str_mv 10.1007/s10869-010-9189-y
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source SpringerNature Journals; EBSCOhost Business Source Complete; JSTOR Archive Collection A-Z Listing
subjects Behavioral Science and Psychology
Business and Management
Community and Environmental Psychology
Customer service
Customer services
Electronic monitoring
Employees
Energy consumption
Fairness
Global positioning systems
GPS
Industrial and Organizational Psychology
Invasion of privacy
Justice
Occupational psychology
Perceptions
Personal identity
Personality and Social Psychology
Privacy
Procedural justice
Psychology
Social identity
Social Sciences
Studies
Surveillance
title Private Eyes Are Watching You: Reactions to Location Sensing Technologies
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