Hospitality HRM: past, present and the future

Purpose – This paper aims to review the past, current and future trends in human resource management (HRM) in the hospitality industry, with a specific focus on large international hotels. The setting of this review is within the context of general HRM theory development. Design/methodology/approach...

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Veröffentlicht in:	International journal of contemporary hospitality management 2011-06, Vol.23 (4), p.498-516
Hauptverfasser:	C.G. Davidson, Michael, McPhail, Ruth, Barry, Shane
Format:	Artikel
Sprache:	eng
Schlagworte:	Brand image in tourism Competitive advantage Corporate culture Employees Employment Empowerment Hospitality industry Hotels & motels Human relations Human resource management Knowledge management Management theory Outsourcing Productivity Skills Studies Talent management Tourism Tourism & hospitality Tourism & hospitality management/marketing Union membership
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